Resco > Case Studies > From 2,000 to 4,000 isolation yards/month in a completely disconnected scenario

From 2,000 to 4,000 isolation yards/month in a completely disconnected scenario

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Company Size
200-1,000
Region
  • Europe
Country
  • France
Product
  • Resco
  • Salesforce
Tech Stack
  • Mobile Technology
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
  • Buildings
Applicable Functions
  • Field Services
Use Cases
  • Remote Asset Management
Services
  • Software Design & Engineering Services
About The Customer
Effy group is the leading energy renovation specialist in France. The company offers counseling and support activities for individuals to complete renovation works. In addition to this, Effy group also assists its customers in accessing public funds and subsidies for energy renovation in the most affordable way. The company works with business partners who install and inspect isolation yards at households. These partners are required to schedule visits, collect information about each visit and on-site task, sometimes in completely disconnected scenarios.
The Challenge
Effy business partners install & inspect isolation yards at households. Their daily job requires them to schedule the visits, collect the information about each visit and on-site task. Sometimes this happens in a completely disconnected scenario. The traditional method of using pen and paper was inefficient and time-consuming, leading to a need for a more streamlined and efficient solution.
The Solution
Effy group implemented Resco with Salesforce to replace the traditional pen and paper method. This innovative mobile technology brought many productivity enhancements to everyone involved. Partners now have less paperwork to process and save time with every visit. The solution allows for efficient scheduling of visits, collection of information about each visit and on-site task, even in completely disconnected scenarios.
Operational Impact
  • Less paperwork for partners to process
  • Time-saving with every visit
  • Efficient scheduling of visits
  • Effective collection of information about each visit and on-site task
Quantitative Benefit
  • Increase in isolation yards from 2,000 to 4,000 per month

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