FreightPOP > Case Studies > FreightPOP Supports Efficiency and Savings for Newegg

FreightPOP Supports Efficiency and Savings for Newegg

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Company Size
1,000+
Region
  • America
Country
  • Canada
  • United States
Product
  • FreightPOP’s transport management system (TMS) software
Tech Stack
  • Transport Management System
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
Technology Category
  • Functional Applications - Transportation Management Systems (TMS)
Applicable Industries
  • Retail
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Fleet Management
  • Supply Chain Visibility
Services
  • System Integration
About The Customer
Newegg is an online retailer that provides computing hardware, gaming, and consumer electronic components. The company has locations in the U.S. and Canada and handles high-volume consumer transactions. Newegg leverages various modes of transportation, including air freight, trucking, and intermodal transportation, to deliver its products to customers. The company was previously negotiating with carriers over email and using Excel spreadsheets to track shipment data, a process that was time-consuming and inefficient.
The Challenge
Newegg, an online retailer specializing in computing hardware, gaming, and consumer electronic components, was facing challenges in managing its high-volume consumer transactions. The company was leveraging air freight, trucking, and intermodal transportation, but the process was inefficient and time-consuming. Newegg was negotiating with carriers over email and using Excel spreadsheets to track shipment data. This manual process was not only labor-intensive but also failed to guarantee optimal freight rates for customers. Furthermore, the information spread across multiple spreadsheets was not easily accessible, making it difficult to track shipments, ensure delivery, and assess costs.
The Solution
To improve internal visibility, boost efficiency, and leverage automation to eliminate manual work, Newegg partnered with FreightPOP for its advanced transport management system (TMS) software. After a short integration period, users were able to input top carriers and quickly and easily glean the information necessary to support customer shipments. Newegg was able to forgo spreadsheets and instead improved its shipping capabilities by utilizing key features within FreightPOP’s TMS, including Freight Rate Shopping, Shipment and Performance Tracking, Support for Multiple Carriers, and Robust Integration. Newegg has integrated its warehouse management software and other systems created by in-house developers into the FreightPOP TMS, creating a unique, one-of-a-kind transportation management solution for its users.
Operational Impact
  • Newegg was able to get the best rate for each shipment while reducing manual work.
  • Overall, Newegg’s shipment activity has become much more automated and efficient.
  • Newegg has integrated its warehouse management software and other systems created by in-house developers into the FreightPOP TMS, creating a unique, one-of-a-kind transportation management solution for its users.
Quantitative Benefit
  • Users reported 50 to 70 percent time savings compared to the former workflow.

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