Franklin American Mortgage Company Enhances Reporting with Logi Report
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Logi Report
- Crystal Reports
- SQL Server
- MySQL
Tech Stack
- Java
- SQL Server
- MySQL
- PostgreSQL
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Application Infrastructure & Middleware - Data Visualization
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Analytics & Modeling - Predictive Analytics
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
- Quality Assurance
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Franklin American Mortgage Company (FAMC) is recognized as one of the fastest-growing mortgage companies in the United States. The company is dedicated to providing opportunities for families and individuals to achieve the dream of homeownership. FAMC operates through three distinct divisions: correspondence, wholesale, and retail, each with its own unique branding and reporting requirements. The company has a strong focus on efficiency and customer satisfaction, aiming to streamline its operations and improve its reporting capabilities to better serve its clients. With a large number of employees and a significant volume of reports to manage, FAMC needed a robust solution to handle its complex reporting needs.
The Challenge
Against a backdrop of increasing need for efficiency, Franklin American Mortgage Company’s (FAMC) business intelligence solution previously incurred significant development times, could not achieve required report formats, and stifled analytics sharing and reuse. They had relied on Crystal Reports, which instilled a model of various localized silos where users created their own versions of commonly needed reporting and data assets. After countless hours spent trying to replicate the precise format and layouts of government-mandated compliance forms, the mortgage giant was burdened by their existing toolsets and left in a situation where many reporting outputs required manual intervention before they reached a “ready-to-submit” state. Manually running and distributing reports was also a time-consuming task that the company sought to automate. FAMC needed to centralize data and reporting, and efficiently share insights throughout their organization.
The Solution
FAMC chose Logi Report for its superior support of complex report formats, improved scheduling, and governed sharing through a centralized reporting center. Logi Report integrated seamlessly with FAMC’s existing Java application, allowing for easy embedding and interaction with the company's homegrown systems. This integration enabled FAMC to create a centralized reporting center where different reports could share the same style and data structure. Logi Report also allowed FAMC to reproduce complex forms and achieve the exact formatting required for government-mandated compliance forms and internal marketing guidelines. The solution provided advanced reporting layouts, enabling FAMC to create precision reports and automate operations. Additionally, Logi Report's scheduling capabilities eliminated the need for manual report running and distribution, saving significant time and resources.
Operational Impact
Quantitative Benefit
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