Fortune 500 Bank Automates Software Licensing and Delivery Across 60,000 Seats
Company Size
1,000+
Region
- America
Country
- United States
Product
- 1E AppClarity
- 1E Shopping
Tech Stack
- Automated Approval Process
- Third Party Ticketing Systems Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
- Procurement
Services
- Software Design & Engineering Services
- System Integration
About The Customer
This Fortune 500 bank was experiencing major challenges with its software asset management. With huge pressure on its IT team to deal with software sprawl and audits. It came to 1E looking to automate its software delivery and limit its enterprise agreement negotiations and audits – and ended up revolutionizing its entire software lifecycle. The bank is a large financial institution with a significant number of employees and a vast IT infrastructure. It faced issues related to software license sprawl, software audits, and manual processes, which were both time-consuming and costly. The bank needed a solution that could streamline its software asset management, reduce costs, and improve efficiency.
The Challenge
Software was a challenging topic for this bank: it was plagued by software license sprawl, software audits, enterprise agreement renegotiations and manual processes. It wanted to address software compliance and usage for its top vendors as a matter of urgency to halt spiraling costs. The bank’s software asset inventory featured some major gaps – resulting in a need for many hours of costly consultant hours. The data harvesting procedure was labor intensive, unsustainable and inefficient. What the bank needed was a single, centralized portal featuring an automated approval process that would empower end users and integrate seamlessly with third party ticketing systems.
The Solution
The bank purchased 60,000 seats of 1E AppClarity and Shopping and completed implementation at the end of 2014. The Adobe reclamation production pilot was successful and the bank started its second reclamation production pilot on Attachmate in early 2015. Shopping has been successfully implemented and will be rolled out to end users throughout 2015. The solution provided by 1E included the deployment of AppClarity and Shopping, which automated the software lifecycle from procurement to retirement. This automation allowed the bank to gain total visibility into its software estate, transforming a costly and labor-intensive process into a business-as-usual exercise. The integration of Shopping with HP’s ticketing system further streamlined the process, automating thousands of tickets per month and significantly reducing the need for outsourced software delivery.
Operational Impact
Quantitative Benefit
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