Case Studies > Flexible WMS Increases Business Agility

Flexible WMS Increases Business Agility

Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • Softeon WMS
  • Assembly & Kitting
Tech Stack
  • Automated Conveyor Systems
  • Real-Time Inventory Management
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
  • Cost Savings
  • Digital Expertise
Technology Category
  • Functional Applications - Warehouse Management Systems (WMS)
  • Application Infrastructure & Middleware - Data Visualization
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
  • Food & Beverage
  • Retail
Applicable Functions
  • Warehouse & Inventory Management
  • Logistics & Transportation
Use Cases
  • Warehouse Automation
  • Inventory Management
  • Predictive Replenishment
  • Supply Chain Visibility
Services
  • System Integration
  • Software Design & Engineering Services
About The Customer
Tastefully Simple is a direct sales distributor of gourmet foods and the first national company to offer home tasting parties. Products include seasonings, soups, breads, sauces, snacks, dressings, desserts, and beverages. The company has 24,000 sales consultants generating orders and ships 10,000 to 20,000 small parcels each day. The company is headquartered in Alexandria, MN, and operates within the direct selling industry. Their business model relies heavily on efficient distribution and order fulfillment processes to maintain customer satisfaction and operational efficiency.
The Challenge
Tastefully Simple experienced strong sales growth requiring higher efficiency through the DC to keep pace. They were in need of process modernization and a scalable solution. Priorities included better capacity utilization, picking efficiencies for both pick to light and batch, improved kitting, product and lot # tracking, and optimal cartonization operations. In addition, it was important that a new WMS system could easily integrate with their existing IT environment.
The Solution
Tastefully Simple selected Softeon WMS for its flexibility to support their dynamic business model and commitment to continuous improvement. With goals to streamline operations and increase overall productivity, the team focused on order flexibility, picking efficiencies, and faster conveyor transactions. Kitting improvements included real-time inventory and accuracy of kits. The implementation of Softeon WMS allowed for significant configuration changes and process improvements within the first thirty days of going live, surpassing the changes made under their old system in five years. The solution provided end-to-end visibility of operations, rapid user-control configuration changes, tailored pick routes, and improved assemble-to-order and multi-level bill-of-material management.
Operational Impact
  • Created operational excellence and improved business efficiency.
  • Gained end-to-end visibility of operations.
  • Provided rapid, dynamic user-control configuration changes.
  • Created pick routes tailored to unique order profiles.
  • Increased speed of automated conveyor processing.
Quantitative Benefit
  • Ships 10,000 to 20,000 small parcels each day.
  • Performed more configuration changes in the first thirty days than in five years under the old system.

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