Netwrix > Case Studies > Flagler Bank Enhances IT Security and Data Protection with Netwrix

Flagler Bank Enhances IT Security and Data Protection with Netwrix

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Applicable Industries
  • Finance & Insurance
  • National Security & Defense
Use Cases
  • Tamper Detection
Services
  • Training
About The Customer
Flagler Bank is a community bank based in Palm Beach County, Florida, U.S. The bank is locally owned and operates three full-service branch offices. Flagler Bank offers a comprehensive range of banking services, including personal banking, business banking, commercial loans, and residential mortgages. The bank's IT department was previously managed by a single individual, leading to challenges in monitoring and managing IT risks across the enterprise.
The Challenge
Flagler Bank was facing a significant challenge in managing its IT risk profile due to a lack of insights into its IT operations. The bank's proprietary and customer data were at unnecessary risk due to this lack of visibility. The IT department, consisting of only one person, was unable to manually monitor activity across the enterprise, leading to the potential overlooking of critical events that could result in security incidents or downtime. Furthermore, the time-consuming process of investigating common user issues was diverting resources away from more strategic technology projects.
The Solution
To address these challenges, Flagler Bank's IT Officer, William Cintron, implemented Netwrix Auditor. This software was chosen for its granular reporting and alerting capabilities, as well as its ease of setup and use. The IT Risk Assessment dashboard provided clear information about the bank’s top IT risks, such as empty security groups, files with sensitive data, accounts with non-expiring passwords, and accounts that could access the network without authentication. The software also offered flexible alerts for faster threat detection, allowing for proactive action before suspicious activity could lead to an incident. Additionally, Netwrix Auditor eased the burden of investigating daily user issues, providing quick and easy access to the necessary details to understand what happened, restore files, and provide necessary training.
Operational Impact
  • The implementation of Netwrix Auditor has brought about significant operational improvements for Flagler Bank. The software has enabled the identification and mitigation of IT risks, thereby enhancing the security of both corporate and customer data. Troubleshooting has become much faster and easier, freeing up resources for more strategic technology projects. The software's alerting capabilities have also improved the bank's ability to detect threats faster, allowing for proactive action before any suspicious activity can escalate into a security incident.
Quantitative Benefit
  • Reduced time spent on investigating user issues from hours to 10 minutes or less
  • Significant reduction in the bank’s risk of account compromise by identifying and disabling inactive user accounts
  • Proactive detection and mitigation of IT risks through flexible, custom alerts

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