First United Bank & Trust “Banks” on Arctic Wolf for Security and Compliance
Company Size
200-1,000
Region
- America
Country
- United States
Product
- Arctic Wolf Managed Detection and Response (MDR)
- Arctic Wolf Concierge Security Team
Tech Stack
- Security Information and Event Management (SIEM)
- Penetration Testing
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
Technology Category
- Cybersecurity & Privacy - Endpoint Security
- Cybersecurity & Privacy - Network Security
- Cybersecurity & Privacy - Security Compliance
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Intrusion Detection Systems
- Regulatory Compliance Monitoring
- Remote Asset Management
Services
- Cybersecurity Services
- System Integration
About The Customer
First United Bank & Trust is a full-service community bank operating in Maryland and West Virginia. With 25 branches, the bank provides personal and business banking services, as well as investment products and services. The bank has 375 employees and nearly $1.4 billion in assets. Its IT team manages a diverse infrastructure that includes workstations, servers, ATMs, and network devices. The bank is committed to delivering exceptional service to its customers and community while maintaining a strong focus on cybersecurity and regulatory compliance. The bank's progressive 'defense-in-depth' approach to cybersecurity aims to secure its assets and satisfy legislative compliance requirements, including those set by the Federal Financial Institution Examination Council (FFIEC) and overseen by the Federal Deposit Insurance Corporation (FDIC).
The Challenge
In 2015, First United Bank & Trust faced significant challenges in monitoring its diverse and distributed network infrastructure. The bank needed a solution to provide comprehensive visibility and detect threats across its infrastructure, which included workstations, servers, ATMs, and network devices. Additionally, the bank had to comply with complex regulatory requirements such as the Graham-Leach-Bliley Act (GLBA) and Sarbanes-Oxley Act (SOX), overseen by the Federal Financial Institution Examination Council (FFIEC) and the Federal Deposit Insurance Corporation (FDIC). The bank's IT resources were constrained, making it difficult to achieve 24x7 security monitoring and manage the necessary compliance obligations. The bank evaluated various security information and event management (SIEM) technologies but found them to be prohibitively costly and resource-intensive. The need for continuous monitoring and the challenges of managing an in-house security operations center (SOC) led the bank to seek an outsourced solution.
The Solution
First United Bank & Trust decided to outsource its security operations to Arctic Wolf in late 2015. The Arctic Wolf Managed Detection and Response (MDR) solution provided the bank with a high-fidelity threat signal, reducing false positive alerts and allowing the bank to focus on genuine threats. The solution also offered flexibility to adapt to the bank's specific needs, enabling tailored alerting and reporting. The Arctic Wolf Concierge Security Team worked closely with the bank to ensure continuous monitoring and rapid response to cyber events. The bank was able to iteratively tune the alerting system to prioritize notifications based on its unique requirements. The reporting provided by Arctic Wolf helped the bank's security committee make informed decisions and communicate its security posture to the board. The collaboration with Arctic Wolf allowed First United to improve its cybersecurity maturity and compliance, as measured by the FFIEC Cybersecurity Assessment Tool (CAT).
Operational Impact
Quantitative Benefit
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