Case Studies > Financial Services Firm Looks for Cybersecurity Partner

Financial Services Firm Looks for Cybersecurity Partner

Customer Company Size

Large Corporate

Region

Asia

Country

Singapore
Indonesia
Malaysia
Thailand

Product

ProMON for Splunk
Splunk ES

Tech Stack

Splunk Enterprise
Splunk ES

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Customer Satisfaction
Digital Expertise
Brand Awareness

Technology Category

Cybersecurity & Privacy - Security Compliance
Cybersecurity & Privacy - Network Security

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation
Quality Assurance

Use Cases

Intrusion Detection Systems
Regulatory Compliance Monitoring
Remote Asset Management
Cybersecurity

Services

System Integration
Cybersecurity Services
Training

About The Customer

Funding Societies is the largest Small and Medium Enterprises (SME) digital financing platform in Southeast Asia. It specialises in short-term, unsecured and flexible financing as well as a suite of financial services to meet the business needs of SMEs. As a two-sided platform, it also serves retail, accredited and institutional investors via its digital platform, who can earn an interest return from these loans. Since Funding Societies’ launch in 2015 in Singapore, it has expanded into Indonesia, Malaysia, and Thailand. In 6 years, it has helped finance over 4 million business loans with over S$2.5 billion in funding across the region.

The Challenge

Given the amount of sensitive data that is processed on Funding Societies’ website, cybersecurity is of the utmost importance. Protecting their clients’ information is critical to maintaining trust in the relationships between both parties so when it came to looking for a security partner, they were determined to find a company that would take the role seriously and view their security as a shared responsibility. Investing in a Secure Future Funding Societies is on a mission to bring SMEs and investors together to bridge a US$320 billion SME financing gap in Southeast Asia. But to reach this goal, it must gain the trust of businesses and their investors that their valuable personal data is secure. While the platform had a security team in place and invested in Splunk Enterprise and Enterprise Security (ES), it quickly became evident that as the company grew, it would need more help to keep up with the 24/7 monitoring and alerting required to keep their networks safe. Funding Societies decided to partner with a Managed Detection and Response (MDR) service provider that could provide continuous security monitoring and help prioritize and investigate the influx of alerts while its team focused on other priorities.

The Solution

During the process, Funding Societies met with several different MDR service providers. It was looking for a partner that not only had Splunk expertise, but who also provided the flexibility to create the exact service they required – all at an affordable cost. “We were impressed with the Splunk app Proficio’s team has created, as well as the threat intelligence capabilities they had in place, which were all included with their service,” says David Rivera, Engineering Manager, Incident Response for Funding Societies. “As an added benefit, we’re also able to create custom use cases so the team can monitor for exactly what they need.” After an in-depth screening process, Funding Societies decided to partner with Proficio for its cybersecurity needs. The transition to Proficio’s service was seamless, allowing for Funding Societies to continue normal operations without interruption. The FinTech was grateful for the smooth onboarding, Rivera adding that “Proficio’s team provided all the help needed to on board and set up the service successfully.”

Operational Impact

Proficio’s large library of threat detection use cases, paired with the continuous security event monitoring, provides internal teams better visibility into their environment, critical alerts, and recommended remediation actions.
Partnering with Proficio has allowed Funding Societies to maximize their investment in their Splunk solutions, providing them with expert guidance on best practices and helping them keep their environment running smoothly.
With onboarding, Funding Societies immediately saw the value in having Proficio involved in its security posture. To better protect all the sensitive data it collects, it is imperative that it continuously tunes its environment for the best detection of critical threats.
In addition to Proficio’s standard round-the-clock security monitoring, Funding Societies appreciates how hands-on the Proficio is with its environment. Acting as an extension of its team, the Proficio analysts and engineers work closely with the Funding Societies team to build and fine tune its alerts, which come with extensive details of the events, including analysis and recommendations.
With Proficio as a security partner, Funding Societies can continue to offer a safe investment platform for the Southeast Asia community, helping small businesses with business financing and providing individuals the opportunity to build and grow their investment portfolios.

Quantitative Benefit