Financial Leader Seamlessly Migrates to Azure With NETSCOUT
Customer Company Size
Large Corporate
Region
- America
- Asia
- Europe
Country
- Worldwide
Product
- nGeniusONE® Service Assurance platform
- InfiniStreamNG® appliances
- NETSCOUT® Premium Support Services
Tech Stack
- Microsoft Azure
- Azure ExpressRoute
- TCP/IP network
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Infrastructure as a Service (IaaS) - Hybrid Cloud
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
About The Customer
The customer is a global leader in the financial services sector, with a significant market presence in the Americas, Europe, and APAC business regions. The company successfully navigated pandemic-related financial service delivery challenges, reporting double-digit profits across the most recent fiscal year. For years, the company’s information technology (IT) team has turned to NETSCOUT solutions to bring visibility into, and assure performance of, their next-generation data center infrastructure and network environment.
The Challenge
The financial services provider identified Microsoft Azure as their organizational cloud services platform. The project was a critical undertaking for IT, involving business service & application migrations from numerous data centers to Azure Cloud services across their three geographic regions. The IT leadership team wanted to enhance the security of this solution, which led them to utilize Microsoft Azure ExpressRoute, which extended the company’s on-premises network segments into Azure Cloud services using a private connection. As the IT teams worked to establish highbandwidth routers required to support the secure network connection associated with migrating large-scale, business-essential workloads to Azure ExpressRoute, they began seeing performance issues at one of the company’s data centers.
The Solution
The company’s IT organization gained the visibility they needed to assure the network connection to Azure ExpressRoute by deploying InfiniStreamNG (ISNG) technology to passively monitor this new environment, instrumenting these NETSCOUT smart data sources at on-premises router demarcation points, as well as the data center edge to view “north-south” traffic traversing in/out of the data center. With their contracted NETSCOUT Premium Support Services Engineer assisting the IT team’s efforts, real-time nGeniusONE Service Dashboard views were customized to provide single-pane-of-glass snapshots into the company’s data center and Azure ExpressRoute network connection environment that quickly showed high rates of failures, retransmissions, and timeouts associated with the Transmission Control Protocol (TCP) in the company’s TCP/ IP network.
Operational Impact
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