Commsoft Technologies > Case Studies > Ficodis Case Study

Ficodis Case Study

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Company Size
200-1,000
Region
  • America
Country
  • Canada
Product
  • Fidelio ERP
Tech Stack
  • ERP
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
Applicable Functions
  • Procurement
  • Sales & Marketing
Use Cases
  • Inventory Management
  • Supply Chain Visibility
Services
  • System Integration
  • Training
About The Customer
Ficodis is a company based in Montreal, Quebec, specializing in industrial distribution. The company was established in 2010 and has since expanded its operations through multiple acquisitions in Quebec and Ontario. Ficodis operates 13 stores that offer a wide range of products, including tooling, safety, cutting, and power products. These products are targeted towards manufacturing businesses and service SMEs. The company has 120 employees and is led by CEO Christophe Bévillard. Ficodis has been in business for over a decade and has experienced significant growth during this period.
The Challenge
Since its inception in 2010, Ficodis, a group specializing in industrial distribution, has expanded its acquisitions in Quebec and Ontario. Through its 13 stores, the group offers a wide range of tooling, safety, cutting, and power products targeted at manufacturing businesses and service SMEs. To sustain its growth, Ficodis required an integrated management software tailored to its acquisition strategy. Effective inventory, purchasing, and sales management were crucial for their growth as a distributor. The SME aimed to harmonize its business processes, centralize its support functions (accounting and purchasing), and reduce data entry errors that affected its productivity. Lastly, it was crucial for the company to find a human-scale ERP provider to facilitate future collaboration and development requests.
The Solution
Ficodis chose Fidelio's ERP solution to meet its needs. The fully integrated ERP was a perfect fit for Ficodis's acquisition strategy, providing good inventory, purchasing, and sales management. The ERP is intuitive and simple to use, making it easy for every company in the group to access their inventory. The solution also centralizes information, reducing data entry errors and increasing productivity. Furthermore, Fidelio is a human-scale company, making future collaboration and development requests easier for Ficodis. The solution is also evolving, growing along with Ficodis's needs.
Operational Impact
  • Less hours spent on integration, training and employee support, leading to cost savings.
  • Increased team productivity thanks to specialization.
  • Easier access to the group's inventory, improving efficiency and decision-making.
  • Fewer data entry errors, reducing the risk of costly mistakes.

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