Case Studies > FASHION BIZ SELECTS MANHATTAN To Optimise Warehouse Procedures and Improve Efficiency

FASHION BIZ SELECTS MANHATTAN To Optimise Warehouse Procedures and Improve Efficiency

Company Size
1,000+
Region
  • Pacific
Country
  • Australia
  • New Zealand
Product
  • Manhattan SCALE
Tech Stack
  • Microsoft .NET
  • Microsoft Windows Server
  • Microsoft SQL Server
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Environmental Impact Reduction
  • Productivity Improvements
Technology Category
  • Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
  • Apparel
  • Retail
Applicable Functions
  • Logistics & Transportation
  • Warehouse & Inventory Management
Use Cases
  • Inventory Management
  • Supply Chain Visibility
  • Warehouse Automation
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Fashion Biz (Aust) Pty Ltd is a prominent supplier of apparel, including uniforms, workwear, and promotional apparel, serving the Australasian market. Established in New Zealand in 1989, the company has successfully operated in Australia for over a decade, with distribution centers in Melbourne and Sydney, showrooms in Brisbane, and third-party distributorships in Perth and Adelaide. Fashion Biz has experienced steady growth, necessitating a review and upgrade of its warehouse management operations to support its expanding business and improve efficiency.
The Challenge
Fashion Biz, a leading supplier of apparel in the Australasian market, faced significant challenges with its manual, paper-based warehouse management system. The company struggled with inventory inaccuracy, low visibility of supply chain activities, poor space utilization, and time-intensive picking and packing procedures. These issues were exacerbated by the company's growth, making it clear that a more robust, scalable solution was needed to support its ongoing expansion and improve operational efficiency.
The Solution
Fashion Biz selected Manhattan SCALE for its comprehensive warehouse optimization capabilities. The solution was chosen for its flexibility, scalability, and ability to improve the flow of goods, order accuracy, inventory control, and visibility. Manhattan SCALE, built on the Microsoft .NET platform and utilizing Microsoft Windows Server and SQL Server, enabled Fashion Biz to transition to a paperless system, enhancing their supply chain operations. The implementation included upgrading the Melbourne facility to the latest version of Manhattan SCALE and deploying the solution at a new, purpose-built Sydney distribution center.
Operational Impact
  • Fashion Biz achieved significant improvements in stock accuracy and inventory control, resolving critical warehouse management issues.
  • The company enhanced its picking and packing processes, leading to more efficient space utilization and quicker order fulfillment.
  • Manhattan SCALE provided better workflow and labor management, allowing Fashion Biz to allocate staff more effectively and reduce operational costs.
  • The transition to a paperless system contributed to environmental sustainability by reducing paper consumption and creating a greener supply chain.
  • Customer service performance improved with real-time visibility of orders, live inventory availability, and detailed delivery tracking, boosting customer confidence and satisfaction.
Quantitative Benefit
  • Fashion Biz processed over 1,000 orders per day at its Melbourne facility, representing a 60% increase in daily output.
  • The company achieved record daily output at the Melbourne warehouse since implementing Manhattan SCALE.

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