Case Studies > Expanded Managed Services Client Offering

Expanded Managed Services Client Offering

Company Size

1,000+

Region

America

Country

United States

Product

AlienVault Unified Security Management (USM) Platform

Tech Stack

SIEM

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Customer Satisfaction
Digital Expertise

Technology Category

Cybersecurity & Privacy - Network Security
Cybersecurity & Privacy - Security Compliance

Applicable Functions

Business Operation

Use Cases

Regulatory Compliance Monitoring

Services

Cybersecurity Services
System Integration

About The Customer

TrustNet, headquartered in Atlanta, GA, is a leading provider of on-demand IT security and compliance management solutions. Their offerings include software-as-a-service, compliance, security services, and awareness training. As a PCI Qualified Security Assessor, TrustNet provides compliance assessments and security services for various standards such as PCI, HIPAA, FISMA, SOX, and SOC/SSAE16. Since its inception in 2003, TrustNet has been a strategic partner for mid-size and large organizations, both public and private, across multiple industries in the United States and globally. Their mission is to ensure the security and integrity of their clients' businesses through comprehensive and reliable security solutions.

The Challenge

TrustNet faced a significant challenge in finding a compliance solution that could be deployed quickly and efficiently. They had previously implemented a Security Information and Event Management (SIEM) system, but it proved to be too expensive and difficult to maintain. This created a pressing need for a more cost-effective and user-friendly solution that could still meet their stringent requirements for threat detection, incident response, and regulatory compliance. The complexity and high costs associated with their existing SIEM system were not sustainable, prompting TrustNet to seek an alternative that could offer a unified security solution without compromising on performance or compliance standards.

The Solution

To address their challenges, TrustNet opted for the AlienVault Unified Security Management (USM) platform. This decision was driven by several key factors, including the platform's capabilities in threat detection, incident response, and policy or regulatory compliance. The AlienVault USM platform offered a unified security solution that was not only easy to use but also affordable, making it an ideal choice for TrustNet. The platform's comprehensive features allowed TrustNet to deploy it quickly, overcoming the limitations they faced with their previous SIEM system. Mike Kerem, a key decision-maker at TrustNet, highlighted the platform's ease of use and affordability as significant advantages, enabling them to maintain high security standards without incurring prohibitive costs.

Operational Impact

The deployment of AlienVault USM allowed TrustNet to streamline their security operations, making it easier to manage and maintain compliance across various regulatory standards.
The unified security solution provided by AlienVault USM enhanced TrustNet's ability to detect and respond to threats more efficiently, improving overall security posture.
The ease of use of the AlienVault USM platform reduced the complexity and time required for security management, allowing TrustNet to focus on other critical business areas.
The affordability of the AlienVault USM platform enabled TrustNet to achieve cost savings while still maintaining high levels of security and compliance.
The comprehensive features of the AlienVault USM platform ensured that TrustNet could meet their clients' security and compliance needs effectively, enhancing customer satisfaction.