ExamRoom.AI Leverages Vonage Communications Platform for Global Remote Testing and Proctoring Services
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
- Sensors - Camera / Video Systems
Applicable Industries
- Education
- Telecommunications
Applicable Functions
- Quality Assurance
Use Cases
- Augmented Reality
- Experimentation Automation
Services
- System Integration
- Testing & Certification
About The Customer
ExamRoom.AI is the world’s first AI-based proctoring software, on a mission to offer convenient online testing, provide a secure testing environment, and provide exceptional customer service to administrators and test taking candidates around the world. Based in the United States, ExamRoom.AI has been growing exponentially since its inception, expanding globally into Europe, Asia and South America with even more growth on the horizon. The company uses Application Programming Interfaces (APIs), Artificial Intelligence (AI) & Augmented Reality (AR) technology and algorithms to ensure that web-based, remote online testing is versatile, accurate, and secure.
The Challenge
ExamRoom.AI, the world’s first AI-based proctoring software, was faced with the challenge of building a reliable, scalable global video platform to power remote testing and proctoring services. The need for such a platform became paramount with the drastic increase in remote education and exams necessitated by the pandemic. As ExamRoom.AI expanded into new regions worldwide, it was crucial that the platform was reliable and scalable enough to deliver services in countries or locations where the internet infrastructure was weak or fluctuating. The challenge was not only to maintain exam integrity virtually, which is complex in itself, but also to ensure that the web-based, remote online testing is versatile, accurate, and secure.
The Solution
ExamRoom.AI chose Vonage Video API and Vonage Voice API to power its remote testing and proctoring services. These APIs provided video and voice capabilities above and beyond a simple, out-of-the-box video conferencing solution, tailored specifically to enhance and improve the remote testing and proctoring experience. Built using WebRTC standards available on billions of devices, the Vonage Video API provided ExamRoom.AI with global performance and scale, creating a stable connection and reducing the challenges of a global solution. In addition to providing APIs, the Vonage team offered partnership and guidance, giving ExamRoom.AI access to the full Vonage Communications Platform, a unique combination of unified communications, contact center, conversational commerce and Communications APIs.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Vodafone Hosted On AWS
Vodafone found that traffic for the applications peak during the four-month period when the international cricket season is at its height in Australia. During the 2011/2012 cricket season, 700,000 consumers downloaded the Cricket Live Australia application. Vodafone needed to be able to meet customer demand, but didn’t want to invest in additional resources that would be underutilized during cricket’s off-season.
Case Study
SKT, Construction of Smart Office Environment
SK T-Tower is the headquarters of SK Telecom. Inside the building, different types of mobile devices, such as laptops, smartphones and tablets, are in use, and with the increase in WLAN traffic and the use of quality multimedia data, the volume of wireless data sees an explosive growth. Users want limitless Internet access in various places in addition to designated areas.
