Evergy's Transformation: Ensuring Safer, More Efficient Utility Operations with Tomorrow.io
Technology Category
- Sensors - Utility Meters
Applicable Industries
- Electrical Grids
Use Cases
- Leakage & Flood Monitoring
- Water Utility Management
About The Customer
Evergy is a utility company headquartered in Kansas City, Missouri. They are responsible for providing utility services to 1.6 million customers across Missouri and Kansas. Their services are often disrupted by severe weather conditions, such as high winds, ice, snow, and extreme heat. These disruptions can lead to power outages, water shortages, and service disruptions. To manage these challenges, Evergy relies on Tomorrow.io's weather and climate security platform. This platform provides them with accurate weather forecasts, enabling them to make informed decisions and ensure the smooth operation of their services.
The Challenge
Utility companies often face disruptions due to severe weather conditions. High winds can damage power lines, causing power outages for thousands of customers. Ice and snow can lead to burst pipes, resulting in water shortages. Extreme heat can strain the gas system, leading to service disruptions. Most companies rely on a combination of disjointed systems and manual processes to react to these hazardous conditions. However, for Evergy, a utility company responsible for 1.6 million customers across Missouri and Kansas, this approach was not sufficient. They needed a more reliable, centralized solution to stay ahead of weather disruptions and ensure the smooth operation of their services.
The Solution
Evergy turned to Tomorrow.io's weather and climate security platform to stay ahead of weather conditions, especially extreme ones, across their entire service area. This platform provides accurate weather forecasts, enabling Evergy to make informed decisions regarding storm restoration and other weather-related issues. Carol Baxter, Evergy’s Emergency Response Manager, constantly monitors incoming conditions using Tomorrow.io's platform. This allows her to understand how these conditions could affect power access across different locations. The weather intelligence provided by Tomorrow.io is crucial for Evergy, as it allows them to anticipate impactful weather and take necessary actions in advance.
Operational Impact
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