Archer > Case Studies > Evalueserve Derives Dramatic Efficiency Gains from Archer® Suite

Evalueserve Derives Dramatic Efficiency Gains from Archer® Suite

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Company Size
1,000+
Region
  • Europe
Country
  • Switzerland
Product
  • Archer Suite
Tech Stack
  • Archer Audit Management solution
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
  • Professional Service
Applicable Functions
  • Business Operation
Use Cases
  • Cybersecurity
  • Regulatory Compliance Monitoring
Services
  • System Integration
About The Customer
Evalueserve is a global professional services provider based in Switzerland. The company offers consulting, research, analytics, and data management services to clients across a range of industries. Evalueserve has 3,500 employees and more than 500 clients across financial services, oil and gas, life sciences and healthcare, manufacturing, information technology and communications, and services industries. The company is known for its proprietary “mind+machine™” approach, which combines human expertise with best-in-class technologies that use smart algorithms to simplify business processes.
The Challenge
Evalueserve, a global professional services provider, handles a lot of its clients’ strategic, business-critical data, which exposes both Evalueserve and its clients to security and data privacy risks. The company needed a solution to manage these risks and maintain compliance with global regulations and internal policies. The company was looking for a solution that offered a modular, use case-based approach, allowing them to select and deploy the use cases best suited to their most pressing risk management and compliance challenges. They also wanted a solution that offered tight integration among the different use cases and the ability to customize workflows in each of the use cases.
The Solution
Evalueserve chose Archer Suite to manage their security and data privacy risks and maintain compliance with global regulations and internal policies. The decision-makers at Evalueserve liked the modular, use case-based approach of Archer Suite, which allowed them to select and deploy the use cases best suited to their most pressing risk management and compliance challenges. The tight integration among the different use cases was another important selling point for Evalueserve. The company was also impressed with the ability to customize workflows in each of the use cases, along with the user-friendly, real-time dashboards that provide stakeholders with risk and compliance information at the click of a button.
Operational Impact
  • With Archer Suite, Evalueserve has automated a number of activities, including security risk assessments, third-party risk assessments, business continuity assessments, and policy management.
  • The system automatically notifies various stakeholders, including vendors and risk owners, when they need to take action on different items, and it has eliminated the need to capture data in spreadsheets.
  • Archer Suite has helped instill a strong risk and compliance culture at Evalueserve.
  • Archer Suite, along with the new processes and culture it has helped instill, is also giving Evalueserve an edge with clients.
Quantitative Benefit
  • Evalueserve has achieved efficiency gains in the range of 70 to 80 percent across the processes the company has automated with Archer Suite.

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