Enhancing Security in the Marriage Services Industry: A Case Study of Partner Agent Inc.
Technology Category
- Cybersecurity & Privacy - Database Security
- Cybersecurity & Privacy - Network Security
Applicable Industries
- Cement
- National Security & Defense
Applicable Functions
- Human Resources
Use Cases
- Behavior & Emotion Tracking
- Tamper Detection
Services
- Cybersecurity Services
- System Integration
About The Customer
Partner Agent Inc. is an innovator in the marriage services industry, providing a full suite of marriage-related services from the introduction of prospective marriage partners, on through to various marriage-related get-togethers, right on up to intermediary services and the actual wedding. The company has a corporate philosophy of 'Bringing more smiles and more happiness to the world' and continues to create high added value in the industry. Partner Agent has shaken up the industry with considerable acclaim as being number one in the industry for its high success rate and exceeding customer satisfaction levels. The company’s rapid advancement is due to its concierge service comprising of supervisors with special coaching skills, and its web-based service platform.
The Challenge
Partner Agent Inc., a leading innovator in the marriage services industry, was faced with the challenge of ensuring absolute security for its new B2B business initiatives. The company needed a security system that could be implemented with limited human resources, yet robust enough to safeguard web access and protect their extremely important customer information. The company was also looking for a reputable security vendor that could put their partners at ease. As the company expanded into B2B, it became imperative to have a Web Application Firewall (WAF) that offered absolute security. The company was entrusted with extremely personal details about its clients, making it crucial to have a reliable IT system as part of its business infrastructure. As the business underwent rapid expansion, the number of new features provided and their constant upgrading gave rise to new problems.
The Solution
Partner Agent Inc. adopted Imperva’s Universal User Tracking (UUT) solution, which consisted of the Imperva SecureSphere WAF and Database Activity Monitoring (DAM). This solution provided integrated security, covering everything from web access up through database access. The UUT feature in Imperva’s SecureSphere allowed the company to manage web access and database access by tying them together. The core component of this feature, DAM, not only provided database access logs, but also issued alerts and blocked access in case of unauthorized access. This not only allowed the company to manage the access trail, but also made it possible to protect against information leaks from the database. On December 25, 2014, Partner Agent officially introduced Imperva SecureSphere and put it into actual operation as the security infrastructure for supporting its service platform.
Operational Impact
Quantitative Benefit
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