Enhancing Global Financial Services Cybersecurity With Smart Edge Protection
Company Size
1,000+
Country
- United States
Product
- NETSCOUT® OmnisTM Cyber Intelligence
- InfiniStreamNG®
- nGenius® Decryption Appliance
- NETSCOUT Certified Packet Flow Operating Software
- Packet Flow Switch (PFS)
Tech Stack
- Cybersecurity
- Network Operations
- Security Operations
- Network Detection and Response (NDR)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Cybersecurity & Privacy - Intrusion Detection
- Cybersecurity & Privacy - Network Security
- Cybersecurity & Privacy - Security Compliance
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
- Human Resources
Use Cases
- Cybersecurity
- Intrusion Detection Systems
- Remote Collaboration
Services
- Cybersecurity Services
- System Integration
- Training
About The Customer
With a history spanning 75+ years, this global company offers diverse insurance policy products for commercial and personal customers. During the early phase of COVID-19, the Executive Team authorized tens of thousands of employees to move from regional headquarters and remote offices to work-from-home (WFH) environments. While this transitioned insurance service delivery from face-to-face exchanges to online, voice, and video communications, the company still reported double-digit growth across their business and personal lines during their most-recent quarterly financial filing. For years, the company has relied on NETSCOUT technology to assist with transformative Network Operations (NetOps) and Security Operations (SecOps) projects involving infrastructure monitoring and remote office visibility, Unified Communications (UC) and business application monitoring, and virtual platform transitions.
The Challenge
In response to rising cybersecurity threats accompanying the company’s global hybrid workforce transition, the SecOps team oversaw ongoing architectural and environmental reviews to assess their enterprise-wide security profile. One such review identified the presence of significant security risks in one region’s business operations environment, which resulted in SecOps articulating an immediate need to enhance their network visibility, threat intelligence, mitigation controls, and forensic capabilities. These findings prompted the Executive Team to establish a project to enhance the company’s network security posture and evaluate several leading Network Detection and Response (NDR) vendors capable of providing a solution to their immediate cybersecurity requirements.
The Solution
After evaluating multiple vendors, the company’s Executive Team determined that NETSCOUT’s Omnis Cyber Intelligence (OCI) was the NDR platform best-suited for their remote operations cybersecurity requirements. Beyond addressing their immediate regional cybersecurity requirements, OCI has provided the company with an enterprise-wide network threat and risk investigation solution that helps reduce the impact of cyber threats across the business. OCI offered several additional features of paramount value to SecOps, including: Detecting emerging, targeted, and unknown threats as they traversed the network, Monitoring the timing and movement of attackers across north/south network traffic traversing in and out of their data center environments, Providing capabilities to export data to internal data lakes for future, long-term historical analysis. NETSCOUT designed a robust global packet flow network and decryption solution that complemented their installed packet flow switch (PFS) investments by adding: NETSCOUT Certified Packet Flow Operating Software, PFS appliance, PFS Fabric Manager, and PFS Monitor technology, nGenius Decryption Appliance, which addressed previously lacking visibility into encrypted packets necessary for analysis throughout cybersecurity operations, NETSCOUT Remote Services Engineer for expertise in operating, configuring, and interpreting the overall service assurance and cybersecurity solutions from NETSCOUT.
Operational Impact
Quantitative Benefit
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