Case Studies > Engie modernizes its Document Management with SoftExpert

Engie modernizes its Document Management with SoftExpert

Customer Company Size
Large Corporate
Region
  • America
Country
  • Bolivia
  • Brazil
  • Chile
  • Colombia
  • Mexico
  • Panama
  • Paraguay
  • Peru
Product
  • SoftExpert Excellence Suite
  • SoftExpert Document
  • SoftExpert Archive
  • SoftExpert Request
Tech Stack
  • Web-based Application
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
  • Digital Expertise
Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Functional Applications - Enterprise Asset Management Systems (EAM)
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Business Operation
  • Quality Assurance
Services
  • System Integration
  • Software Design & Engineering Services
About The Customer
Engie is one of the largest engineering consulting companies globally, headquartered in Belo Horizonte, Brazil. The company has a significant presence in various countries, including Bolivia, Colombia, Chile, Mexico, Panama, Paraguay, and Peru. Engie specializes in developing multidisciplinary solutions for the energy, water, and infrastructure sectors. With a vast network of offices and a diverse portfolio, Engie is committed to delivering high-quality engineering consulting services. The company’s extensive experience and expertise in the field make it a leader in providing innovative and sustainable solutions to complex engineering challenges.
The Challenge
Engie faced significant challenges with their outdated document management methods. The manual control of documents was not only time-consuming but also led to decreased productivity and posed a risk to their Quality Management System and Information Security. The inefficiency in handling documents manually resulted in wasted energy and compromised the overall quality of their operations. The need for a more efficient, secure, and automated document management system was evident to overcome these operational hurdles.
The Solution
To address the challenges, Engie implemented the SoftExpert Excellence Suite, a comprehensive management excellence, process improvement, and regulatory compliance solution. This suite comprises 38 integrated modules that cater to various enterprise needs. Specifically, Engie utilized the SoftExpert Document module for document management, the SoftExpert Archive module for the life cycle management of physical records, and the SoftExpert Request module to automate and monitor the life cycle of requests across different departments. These modules provided a centralized platform for managing both physical and digital records, ensuring efficient and agile information organization and retrieval. The implementation of these solutions not only modernized Engie’s document management processes but also aligned with their Information Security policies, enhancing overall operational efficiency.
Operational Impact
  • Engie experienced a significant increase in productivity and improved control over information and data.
  • The automated document life cycle streamlined operations and reduced manual intervention.
  • Centralized management and control of both physical and digital records were achieved using a single tool.
  • Efficient and agile organization and retrieval of information were facilitated, enhancing operational efficiency.
  • The implemented solutions met the requirements of Engie’s Quality Management System, ensuring compliance and standardization.

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