InVision > Case Studies > Empowering Design Autonomy in Financial Services: A Case Study of Credit Suisse and InVision

Empowering Design Autonomy in Financial Services: A Case Study of Credit Suisse and InVision

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Technology Category
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Cement
  • Finance & Insurance
Applicable Functions
  • Product Research & Development
Use Cases
  • Rapid Prototyping
  • Real-Time Location System (RTLS)
Services
  • Hardware Design & Engineering Services
About The Customer
Credit Suisse is a leading financial services company headquartered in Zurich, Switzerland. With a workforce of 50,000, the company has a global presence and a reputation for deep innovation in the financial services sector. For over a century, Credit Suisse has created lasting value by serving its clients with care and entrepreneurial spirit. This philosophy extends to its design team, which is committed to fostering a culture of collaboration across its global units. Since 2018, the company has been leveraging InVision's collaborative toolkit to empower greater autonomy across its global workforce.
The Challenge
Credit Suisse, a leading financial services company, faced a significant challenge in fostering creativity and productivity among its globally distributed design team. The company's design leaders believed in the power of autonomy and sought to remove barriers to creative collaboration. However, the geographical distance between team members posed a significant challenge to working autonomously and asynchronously. The company needed a solution that would not only connect disparate design teams and functions but also cultivate a safe space for creativity. The goal was to empower productivity through autonomy and leverage collaborative tools to build better outcomes.
The Solution
Credit Suisse turned to InVision's collaboration tools, including Prototypes, Freehand, and other features, to address these challenges. These tools enabled the company to break down silos between design and other departments, streamline communications, and speed up design ideation processes to execution workflows. More importantly, they helped build an environment where creativity could thrive. InVision's prototyping tools also created a safe space for thoughtful feedback among its globally distributed designers and non-designers. This solution empowered greater autonomy across Credit Suisse's global workforce, fostering creativity and productivity.
Operational Impact
  • The implementation of InVision's collaboration tools has brought about significant operational results for Credit Suisse. The company has been successful in breaking down the asynchronous barriers to creativity, with solutions often just a quick brainstorm away. The tools have also provided greater visibility into the design and development processes, ensuring that teams are aligned and working on complementary projects. This has been transformative, reducing duplicative work and saving valuable time. Furthermore, the real-time commenting features within InVision’s prototyping and whiteboarding tools have enabled Credit Suisse to obtain timely feedback from key stakeholders, moving projects forward around the clock.

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