Email Messaging and Collaboration Services Company Enhances Their Communications with IntelePeer
Company Size
11-200
Region
- America
Country
- United States
Product
- IntelePeer CoreCloud™ SIP Trunking
Tech Stack
- Microsoft Lync
- Microsoft Exchange
- Microsoft SharePoint
- Microsoft Office 365
- Microsoft Windows Server Active Directory
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Functions
- Business Operation
Use Cases
- Process Control & Optimization
Services
- Cloud Planning, Design & Implementation Services
About The Customer
Horizons Consulting is a Microsoft Gold Certified Partner firm that has been focusing on email messaging and collaboration services integration since 1994. The company has served a wide variety of enterprise clients in many different industries and geographic locales. With an exceptional team of Microsoft certified consultants, they deliver technical expertise in Microsoft Exchange, SharePoint, Office 365, Lync and Windows Server Active Directory. As a small organization with a highly distributed base of remote employees, Horizons Consulting needed a cost-effective communications solution that would offer the scalability and reliability they were not getting with their previous provider.
The Challenge
Horizons Consulting, a Microsoft Gold Certified Partner firm, was in need of a cost-effective communications solution that would offer scalability and reliability. The company specializes in email messaging and collaboration services integration and has served a wide variety of enterprise clients in many different industries and geographic locales. They were not satisfied with the services of their previous provider due to significant deployment, billing, and number portability issues. As a small organization with a highly distributed base of remote employees, it was crucial for Horizons to partner with an experienced communications company that could provide a proven level of reliability and quality deployment.
The Solution
Horizons Consulting chose IntelePeer and its CoreCloud™ SIP Trunking as their new communications solution. The transition to IntelePeer was seamless and took less than four hours to port Horizon’s Direct Inward Dialing (DID) numbers to remote workers leveraging an over-the-top deployment model that did not require carrying traffic over their MPLS network. This was essential to providing cost-effective support for Horizon’s U.S. presence. In addition, IntelePeer offered a cost-effective service resiliency solution via the installation of a second trunk in their Disaster Recovery (DR) data center. Furthermore, with IntelePeer SIP trunking for Microsoft Lync, IntelePeer provided Horizons a pre-made checklist of key features necessary for the secure routing of the company’s communications, enabling greater efficiency, and crystal clear and secure connections.
Operational Impact
Quantitative Benefit
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