Case Studies > Elevating Quality to the Top Floor

Elevating Quality to the Top Floor

Company Size
1,000+
Product
  • InfinityQS
  • Automated Data Collection (ADC)
Tech Stack
  • Statistical Process Control (SPC)
  • Real-time Data Collection
  • Wireless Gauge Data Collection
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
  • Waste Reduction
Technology Category
  • Analytics & Modeling - Predictive Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Functional Applications - Manufacturing Execution Systems (MES)
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Process Manufacturing
  • Quality Assurance
Use Cases
  • Predictive Maintenance
  • Process Control & Optimization
  • Real-Time Location System (RTLS)
Services
  • Software Design & Engineering Services
  • System Integration
  • Training
About The Customer
The customer is an international elevator manufacturing company that produces elevator wall panels, doors, ceilings, and floors. The company faced significant challenges with out-of-spec wall panels causing job site construction delays, which ranged from 2 to 7 days. These delays angered customers, cost money, and wasted installation crew time. The company sought to improve its manufacturing processes and reduce production times by implementing advanced quality control measures. With a large-scale operation and a focus on delivering high-quality products, the company aimed to enhance its data collection and analysis capabilities to ensure better control over its panel machining process.
The Challenge
Out-of-spec elevator wall panels were causing job site construction delays that ranged from 2 to 7 days—angering customers, costing time and money, and jeopardizing the goodwill of installation crews. The company needed a solution to quickly identify where panel processes were flawed and take immediate corrective action. Additionally, the company faced challenges in reducing elevator panel production time and improving data collection and analysis processes.
The Solution
In 2016, the elevator company implemented InfinityQS, a leading provider of Statistical Process Control (SPC) software and services. The initial project involved a manual entry program designed to gain better control over the panel machining process. The quality data collected by InfinityQS enabled the manufacturer to quickly identify process flaws and take immediate corrective action. Building on this success, the company explored additional ways to use SPC to improve data collection and analysis in other processes. They focused on shortening elevator panel Takt time, reducing it from five minutes to just 2-3 minutes per run, resulting in a 40-60% time savings. The company also implemented Automated Data Collection (ADC), an InfinityQS add-on service, to save operator time and ensure accurate, timely data collection. Wireless gauge data collection capabilities were added to digitally capture real-time manufacturing data, which was then used to improve other onsite production processes.
Operational Impact
  • InfinityQS enabled the company to quickly identify and correct process flaws, reducing the occurrence of out-of-spec panels and minimizing job site construction delays.
  • The implementation of SPC data captured by InfinityQS reduced elevator panel production time to just 2-3 minutes per run, achieving a 40-60% time savings.
  • Automated Data Collection (ADC) saved valuable operator time, provided more accurate data, and ensured timely data collection, enhancing overall process efficiency.
  • The company was able to conduct rigorous, thorough, and accurate audits and process certifications faster than ever before, exceeding annual audit requirements.
  • Increased visibility into quality process data allowed the company to make smarter business decisions, rapidly compare data across lines and plants, and immediately rectify problems.
Quantitative Benefit
  • Reduced Takt time to just 2-3 minutes per run, achieving a 40-60% time savings.
  • Job site construction delays caused by out-of-spec panels were reduced from 2-7 days to minimal or none.
  • Process certification time was reduced from hours to just minutes.

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