EfficientIP > Case Studies > EfficientIP adds value, functionality and ease of use on DDI solution

EfficientIP adds value, functionality and ease of use on DDI solution

EfficientIP Logo
Company Size
1,000+
Region
  • Europe
Country
  • United Kingdom
Product
  • EfficientIP SOLIDserver
  • NetChangeIPLocator
Tech Stack
  • DDI
  • DNS
  • DHCP
  • IPAM
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Networks & Connectivity - Network Management & Analysis Software
Applicable Industries
  • Education
Applicable Functions
  • Business Operation
Use Cases
  • Infrastructure Inspection
  • Remote Asset Management
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
De Montfort University (DMU) is a dynamic institution with a long and vibrant history of improving people’s lives through education. Located in the United Kingdom, DMU is dedicated to providing inspirational teaching to students. The university relies heavily on its IT and networking systems to keep pace with the needs of the students, staff and business community it serves. The job of managing the University’s IP infrastructure and providing resilient and secure DNS, DHCP and IP Address Management Services (collectively known as DDI) sits with Senior Technical Analyst, Paul Toyne. With over 18 years experience of managing DNS and DHCP systems, Paul was responsible for implementing DMU’s original DDI solution.
The Challenge
De Montfort University (DMU) was using a different system as its DDI solution. However, its hardware 'end of life' was fast approaching. The team was faced with the prospect of having to make significant investment in new hardware to continue receiving support and updates, as well as increasing frustrations with functionality and usability. At this point, Paul went out to tender to find an alternative, more cost-effective solution. The job of managing the University’s IP infrastructure and providing resilient and secure DNS, DHCP and IP Address Management Services (collectively known as DDI) sits with Senior Technical Analyst, Paul Toyne. With over 18 years experience of managing DNS and DHCP systems, Paul was responsible for implementing DMU’s original DDI solution.
The Solution
In March 2014, after a full evaluation of the DDI market, Paul and his networking team replaced its previous system with a full DDI solution from EfficientIP. The implementation took five working days to complete. EfficientIP was provided with an export of the data from the previous system several weeks before the proposed changeover. This was used to identify any potential issues before an engineer managed the implementation on-site. The solution consisted of seven physical EfficientIP SOLIDServer appliances configured to provide the following functionality: Overall management and IP Location management, A hidden DNS master, DHCP failover, Internal recursive DNS query management configured with two virtual IP addresses for resilience, External DNS query management configured with two virtual IP addresses for resilience, External DNS query management located off-site and configured with a single virtual IP address for additional resilience. In addition DMU implemented EfficientIP’s NetChangeIPLocator which queries network switches and pulls information on what devices are connected to which interfaces. This is then stored in the IPAM database. DMU also purchased additional Multi Vendor Management licences from EfficientIP to enable it to manage its Active Directory DNS servers directly, rather than delegating the DNS zone to those servers.
Operational Impact
  • The implementation of EfficientIP's solution went far smoother and was a lot easier than expected.
  • The system is logically laid out and making bulk changes is extremely quick.
  • The global search is an extremely powerful feature, along with the ability to see all data within one view and apply filters to further refine that list.
  • The ability to configure rules as well to extend or automate functionality as a fully supported part of the product, further enhances this flexibility.
Quantitative Benefit
  • The implementation took five working days to complete.
  • The entire EfficientIP solution with optional RPZ feeds came in at a cost below what one vendor wanted to charge just for the RPZ subscriptions.

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