Dutch consultancy firm goes beyond asset management with Absolute
Customer Company Size
SME
Region
- Europe
Country
- Netherlands
Product
- Absolute
Tech Stack
- Endpoint Security
- Remote Data Deletion
- Asset Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Asset Management Systems (EAM)
- Cybersecurity & Privacy - Endpoint Security
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Professional Service
Applicable Functions
- Business Operation
- Facility Management
Use Cases
- Remote Asset Management
- Asset Health Management (AHM)
- Security Claims Evaluation
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Andersson Elffers Felix (AEF) is a consultancy firm, established in 1982 in Utrecht, the Netherlands. AEF specialises in public safety, healthcare, education and research, culture, organisational reviews and re-design, and complex stakeholder environments. IT is playing a more significant role within the company as it moves towards a virtual workspace environment. AEF employs 50 consultants who are mainly mobile and hold highly sensitive and valuable data on their laptops.
The Challenge
AEF consultants predominately work from remote locations, resorting only to the office for meetings. As such, their laptops – and the highly sensitive and valuable information they contain – are often beyond IT’s view and vulnerable to falling into the wrong hands. On average, one laptop goes missing per year. AEF previously used an asset tracking system that required significant resources when managing a mobile fleet. AEF knew that a more efficient solution that introduced security capabilities was needed.
The Solution
AEF found the answer in Absolute. By adding endpoint security capabilities, AEF were able to go beyond their existing asset management tools. Absolute also complemented their existing data security systems, introducing new capabilities such as the ability to remotely delete sensitive data from a device. When conducting their one month pilot of Absolute, this data delete feature was initially AEF’s primary interest. Since the pilot’s successful completion, the company has found that additional endpoint security capabilities are also invaluable tools. These features, along with the ability to assess data at risk and respond, were the deciding factors that encouraged AEF to install the software across its entire fleet. Providing 100% visibility into remote and mobile computers, Absolute allows IT to remotely manage computers on and off the network, all within a single interface via the Absolute Customer Centre. This allows AEF to monitor changes in asset information, including user identification, physical location, configuration, and the installation of software/hardware that may not comply with corporate regulations. AEF has also made use of the ability to create alerts that notify IT when changes in hardware and software are made.
Operational Impact
Quantitative Benefit
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