Dunlop Hiflex gains insights from the information flow with QlikView
Company Size
200-1,000
Region
- Europe
Country
- Estonia
- Finland
Product
- QlikView
- Movex ERP system
Tech Stack
- QlikView
- Movex ERP system
- IBM System i (AS/400)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Retail
Applicable Functions
- Sales & Marketing
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- Data Science Services
- System Integration
About The Customer
Dunlop Hiflex Oy is a distribution company that specializes in high and low-pressure hoses and fittings. The company has a distribution network that includes a central warehouse, 13 sales outlets, and 70 distributors in Finland. There are also two sales outlets and a few distributors in Estonia. The company serves thousands of customers with a range of over 30,000 active articles, making an annual turnover of more than €33 million with approximately 180 employees. The number of annual sales transactions is around 1 million. Daily operations take place close to the customers, consisting of distributors, dealers, large OEM customers, and thousands of smaller customers. A wide range of products, effective distribution network, and excellent customer service are Dunlop Hiflex’s key success factors.
The Challenge
Dunlop Hiflex Oy, a distribution company specialized in high and low-pressure hoses and fittings, was facing challenges in managing its vast data. The company had streamlined its business processes with the Movex ERP system, which stored all data around sales, purchases, inventories, and deliveries. However, managing this data was challenging in a marketplace where quick deliveries and excellent customer service played central roles. The operational knowledge of the Movex ERP system varied widely across the organization, creating a bottleneck and making analysis too slow. The IT staff was overwhelmed with frequent requests for aggregated information, resulting in the inability to deliver timely information. The company needed a solution that all employees could use to quickly and easily modify the data to meet their personal requirements.
The Solution
Dunlop Hiflex implemented QlikView, a data visualization and business intelligence tool, to address its data management challenges. The tool was deployed to approximately 50 employees across three functional areas, with the applications up and running in less than eight weeks. QlikView made critical data analysis fast and easy, allowing the company to improve sales performance and profitability with a reduction in inventory costs. With QlikView Server and Publisher, the company could easily handle the large data volume of 1 million sales transactions annually across 30,000 products that was previously locked in its IBM System i (AS/400) based Movex ERP system.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Improving Production Line Efficiency with Ethernet Micro RTU Controller
Moxa was asked to provide a connectivity solution for one of the world's leading cosmetics companies. This multinational corporation, with retail presence in 130 countries, 23 global braches, and over 66,000 employees, sought to improve the efficiency of their production process by migrating from manual monitoring to an automatic productivity monitoring system. The production line was being monitored by ABB Real-TPI, a factory information system that offers data collection and analysis to improve plant efficiency. Due to software limitations, the customer needed an OPC server and a corresponding I/O solution to collect data from additional sensor devices for the Real-TPI system. The goal is to enable the factory information system to more thoroughly collect data from every corner of the production line. This will improve its ability to measure Overall Equipment Effectiveness (OEE) and translate into increased production efficiencies. System Requirements • Instant status updates while still consuming minimal bandwidth to relieve strain on limited factory networks • Interoperable with ABB Real-TPI • Small form factor appropriate for deployment where space is scarce • Remote software management and configuration to simplify operations
Case Study
How Sirqul’s IoT Platform is Crafting Carrefour’s New In-Store Experiences
Carrefour Taiwan’s goal is to be completely digital by end of 2018. Out-dated manual methods for analysis and assumptions limited Carrefour’s ability to change the customer experience and were void of real-time decision-making capabilities. Rather than relying solely on sales data, assumptions, and disparate systems, Carrefour Taiwan’s CEO led an initiative to find a connected IoT solution that could give the team the ability to make real-time changes and more informed decisions. Prior to implementing, Carrefour struggled to address their conversion rates and did not have the proper insights into the customer decision-making process nor how to make an immediate impact without losing customer confidence.
Case Study
Digital Retail Security Solutions
Sennco wanted to help its retail customers increase sales and profits by developing an innovative alarm system as opposed to conventional connected alarms that are permanently tethered to display products. These traditional security systems were cumbersome and intrusive to the customer shopping experience. Additionally, they provided no useful data or analytics.
Case Study
Ensures Cold Milk in Your Supermarket
As of 2014, AK-Centralen has over 1,500 Danish supermarkets equipped, and utilizes 16 operators, and is open 24 hours a day, 365 days a year. AK-Centralen needed the ability to monitor the cooling alarms from around the country, 24 hours a day, 365 days a year. Each and every time the door to a milk cooler or a freezer does not close properly, an alarm goes off on a computer screen in a control building in southwestern Odense. This type of alarm will go off approximately 140,000 times per year, equating to roughly 400 alarms in a 24-hour period. Should an alarm go off, then there is only a limited amount of time to act before dairy products or frozen pizza must be disposed of, and this type of waste can quickly start to cost a supermarket a great deal of money.
Case Study
Supermarket Energy Savings
The client had previously deployed a one-meter-per-store monitoring program. Given the manner in which energy consumption changes with external temperature, hour of the day, day of week and month of year, a single meter solution lacked the ability to detect the difference between a true problem and a changing store environment. Most importantly, a single meter solution could never identify root cause of energy consumption changes. This approach never reduced the number of truck-rolls or man-hours required to find and resolve issues.
