DSV Gains Better Insight Into and Control Over Transport Thanks to MPO
Customer Company Size
Large Corporate
Region
- Europe
Country
- Belgium
- Netherlands
Product
- MPO Control Tower
- Transportation Management System (TMS)
Tech Stack
- Cloud Platform
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Transportation Management Systems (TMS)
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Functions
- Business Operation
- Logistics & Transportation
Use Cases
- Fleet Management
- Predictive Maintenance
- Supply Chain Visibility
Services
- Software Design & Engineering Services
- System Integration
About The Customer
DSV Solutions is a logistics service provider that organizes transport for numerous customers across various sectors, including hi-tech, healthcare, automotive, industrial, and consumer products. The company goes beyond mere transportation by offering solutions that save costs and add value, such as consolidating orders and redesigning supply chains. DSV Solutions operates in a complex environment, handling high-value equipment, hospital deliveries, and spare parts supply, among other tasks. The company leverages a large network of transporters and partners to meet the diverse needs of its clients.
The Challenge
DSV Solutions faces the challenge of managing complex transport operations for a diverse range of clients across various sectors. The company needs to ensure cost savings, value addition, and optimal transparency for its customers. The logistics service provider handles high-value equipment in the hi-tech industry, hospital deliveries in the healthcare sector, and spare parts supply in the automotive sector, among other tasks. Managing these diverse requirements and ensuring accurate invoicing and performance tracking is a significant challenge.
The Solution
DSV Solutions implemented the MPO Control Tower and Transportation Management System (TMS) to manage its transport activities. The MPO platform automates the freight settlement process by matching invoices against transport orders, ensuring that DSV never overpays. The platform also supports DSV's invoicing process, providing clear, consolidated invoices to customers based on their preferred billing metrics. Additionally, the MPO Control Tower allows DSV to compare carriers' performance against service level agreements, offering better insight into transport costs and profits. The software is also used for planning delivery routes, tracking consignments, and event management, enabling quick intervention when shipments do not progress as planned.
Operational Impact
Quantitative Benefit
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