Driving toward world-class safety with a centralized learning content management platform
Customer Company Size
Large Corporate
Region
- America
Country
- Canada
Product
- IBM Kenexa LCMS Premier on Cloud
Tech Stack
- Cloud Computing
- Learning Content Management System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Employee Satisfaction
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Mining
Applicable Functions
- Human Resources
Services
- Cloud Planning, Design & Implementation Services
About The Customer
PotashCorp is the world’s largest fertilizer company by capacity, producing the three primary crop nutrients: potash, nitrogen and phosphate. It has a global footprint and plays an important role in helping the world grow the food it needs. As the world’s population continues to increase, companies like PotashCorp are supporting ways to grow more food with the available land and resources. PotashCorp is the world’s largest producer of potash—a primary ingredient in crop fertilizers—and its Canadian operation represent one-fifth of the global capacity. Phosphate and nitrogen are also important aspects of PotashCorp’s offering. Mining potash and phosphate and capturing nitrogen are complex processes, and worker safety is a key concern at PotashCorp.
The Challenge
PotashCorp, the world’s largest fertilizer company, aims to become one of the safest resource companies in the world. To achieve this, it needed to deliver consistent, high-quality training to more than 5,000 employees working at multiple remote sites. In the past, each site developed its own training materials. This created substantial duplication of effort and made it difficult to ensure that each site was in compliance with the latest corporate and regulatory best practices. PotashCorp needed a way to develop and deliver standard training materials to every work site, no matter how remote.
The Solution
To ensure that its training was consistent company-wide, PotashCorp initially looked to implement a learning management system (LMS). However, during her research, Candace Laing, Senior Director of Organization and Talent Development at PotashCorp, quickly discovered that an LMS alone would be unable to meet all of PotashCorp’s learning needs. What was missing from PotashCorp’s strategy was a learning content management system (LCMS). After a nine-week implementation, PotashCorp has begun taking advantage of its new LCMS to configure course templates in multiple formats, and to publish training programs with interactive components. This will help increase the quality of training materials as PotashCorp pursues world-class safety performance.
Operational Impact
Quantitative Benefit
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