Driving Executive Healthcare Decisions With a Dynamic View of Data
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Pyramid Analytics
Tech Stack
- Business Intelligence (BI)
- Data Visualization
- Analytics Platform
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Visualization
- Analytics & Modeling - Predictive Analytics
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Quality Assurance
Services
- System Integration
- Training
About The Customer
Based in Paterson, New Jersey, St. Joseph’s Health is a hospital and healthcare system that includes the St. Joseph’s University Medical Center, Children’s Hospital, Wayne Medical Center, and other management units across multiple campuses. The system also includes more than 30 New Jersey community-based facilities. Regularly recognized among the top hospitals in New Jersey, the hospital system also provides award-winning healthcare services to the New York Metropolitan Area.
The Challenge
As St. Joseph’s Health wrestled with rising costs and a more competitive medical environment, analytics leaders at St. Joseph’s Health were keen to use business intelligence (BI) and analytics to increased financial performance, negotiate better rates with insurers and payers, and negotiate better costs without impacting the quality of care. But despite a huge IT infrastructure that spans all its primary management units, senior decision-makers continued to use static, manual data reporting. Executives needed sophisticated data presented to them as simply and clearly as possible, shortening their path to successful decision-making.
The Solution
Pyramid Analytics enables executives at St. Joseph’s Health to access clearer, more dynamic, more strategic ways of visualizing financial and clinical data. Where static daily reports were once the norm, simplified interfaces and sharing capabilities allow for consistently better decision-making at the highest levels of the organization. As an enterprise-grade BI and analytics platform, Pyramid Analytics supports full-service workflows in a governed environment. But unlike other BI tools, Pyramid Analytics enables nontechnical users to easily prepare, modify, and visualize data for more informed business decision-making—even among time-sensitive executives. Executives could now access data and trends in a simple dashboard and then make qualitative judgments based on the results. In time, they moved beyond simple line charts to understand the data behind them—a natural transition from the static numbers to which they were accustomed to a more meaningful way of understanding their business.
Operational Impact
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