Dow Chemical Company optimizes facility management worldwide
Company Size
1,000+
Country
- United States
Product
- IBM TRIRIGA integrated workplace management system
- IBM TRIRIGA Capital Projects Manager
- IBM TRIRIGA Facilities Manager
- IBM TRIRIGA Real Estate Environmental Sustainability Manager
- IBM TRIRIGA Workplace Operations Manager
Tech Stack
- IBM TRIRIGA CAD Integrator/Publisher
- IBM TRIRIGA Connector for Esri Geographic Information System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Chemicals
Applicable Functions
- Facility Management
Use Cases
- Building Automation & Control
- Building Energy Management
- Predictive Maintenance
Services
- System Integration
About The Customer
The Dow Chemical Company is a USD60 billion enterprise composed of a worldwide network of 13 business units. Each operates their business autonomously, while receiving several core services from the centralized Dow Business Services Group that includes human resources, procurement, information technology, facilities management and more. The Lab and Office Facilities Management (LOFM) group at Dow provides facilities management services and solutions that support more than 20 million square feet of lab and administrative office space worldwide. In this capacity, LOFM engaged IBM Business Partner Computerized Facility Integration, LLC (CFI) to deploy the facilities space management capabilities of IBM® TRIRIGA® to track office and lab space usage among Dow businesses.
The Challenge
The Dow Chemical Company, a USD60 billion enterprise composed of a worldwide network of 13 business units, faced challenges in setting and achieving enterprise-wide goals due to its decentralized business structure. The company needed to meet the differing facility needs of its various businesses while also increasing office and lab space capacity use to 90 percent and improving capital planning, real estate lease management, operations, maintenance, and energy consumption on a global basis. The Lab and Office Facilities Management (LOFM) group at Dow, which provides facilities management services and solutions that support more than 20 million square feet of lab and administrative office space worldwide, was tasked with driving these initiatives. However, reporting in all of these areas was manual, disconnected, and spreadsheet-driven, making it difficult to leverage data effectively.
The Solution
Dow selected IBM and IBM Business Partner Computerized Facility Integration, LLC (CFI) to deploy the IBM TRIRIGA integrated workplace management system (IWMS) solution. The software allows the LOFM group at Dow to give decision makers a holistic current view of space and capacity use, shifting the organization’s space management paradigm from reactive to proactive. Managers now plan and optimize space usage as needs shift at Dow. The implementation of the IBM TRIRIGA IWMS has expanded to include monitoring capital projects, real estate-related analytics, and energy use. LOFM then engaged CFI to provide, configure, and implement an expanded suite of IBM TRIRIGA software products as the foundation of an IWMS solution. By deploying IBM TRIRIGA Capital Projects Manager and IBM TRIRIGA Workplace Operations Manager software, LOFM is standardizing data management and business processes across capital projects and facility maintenance.
Operational Impact
Quantitative Benefit
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