Dow Chemical Company optimizes facility management worldwide
Customer Company Size
Large Corporate
Country
- United States
Product
- IBM TRIRIGA integrated workplace management system
- IBM TRIRIGA Capital Projects Manager
- IBM TRIRIGA Facilities Manager
- IBM TRIRIGA Real Estate Environmental Sustainability Manager
- IBM TRIRIGA Workplace Operations Manager
Tech Stack
- IBM TRIRIGA CAD Integrator/Publisher
- IBM TRIRIGA Connector for Esri Geographic Information System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Chemicals
Applicable Functions
- Facility Management
Use Cases
- Building Automation & Control
- Building Energy Management
- Predictive Maintenance
Services
- System Integration
About The Customer
The Dow Chemical Company is a USD60 billion enterprise composed of a worldwide network of 13 business units. Each operates their business autonomously, while receiving several core services from the centralized Dow Business Services Group that includes human resources, procurement, information technology, facilities management and more. The Lab and Office Facilities Management (LOFM) group at Dow provides facilities management services and solutions that support more than 20 million square feet of lab and administrative office space worldwide. In this capacity, LOFM engaged IBM Business Partner Computerized Facility Integration, LLC (CFI) to deploy the facilities space management capabilities of IBM® TRIRIGA® to track office and lab space usage among Dow businesses.
The Challenge
The Dow Chemical Company, a USD60 billion enterprise composed of a worldwide network of 13 business units, faced challenges in setting and achieving enterprise-wide goals due to its decentralized business structure. The company needed to meet the differing facility needs of its various businesses while also increasing office and lab space capacity use to 90 percent and improving capital planning, real estate lease management, operations, maintenance, and energy consumption on a global basis. The Lab and Office Facilities Management (LOFM) group at Dow, which provides facilities management services and solutions that support more than 20 million square feet of lab and administrative office space worldwide, was tasked with driving these initiatives. However, reporting in all of these areas was manual, disconnected, and spreadsheet-driven, making it difficult to leverage data effectively.
The Solution
Dow selected IBM and IBM Business Partner Computerized Facility Integration, LLC (CFI) to deploy the IBM TRIRIGA integrated workplace management system (IWMS) solution. The software allows the LOFM group at Dow to give decision makers a holistic current view of space and capacity use, shifting the organization’s space management paradigm from reactive to proactive. Managers now plan and optimize space usage as needs shift at Dow. The implementation of the IBM TRIRIGA IWMS has expanded to include monitoring capital projects, real estate-related analytics, and energy use. LOFM then engaged CFI to provide, configure, and implement an expanded suite of IBM TRIRIGA software products as the foundation of an IWMS solution. By deploying IBM TRIRIGA Capital Projects Manager and IBM TRIRIGA Workplace Operations Manager software, LOFM is standardizing data management and business processes across capital projects and facility maintenance.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Honeywell - Tata Chemicals Improves Data Accessibility with OneWireless
Tata was facing data accessibility challenges in the cement plant control room tapping signals from remote process control areas and other distant locations, including the gas scrubber. Tata needed a wireless solution to extend its control network securely to remote locations that would also provide seamless communication with existing control applications.
Case Study
Advanced Elastomer Systems Upgrades Production
In order to maintain its share of the international market for thermoplastic elastomers AES recently expanded its Florida plant by adding a new production line. While the existing lines were operating satisfactorily using a PROVOX distributed control system with traditional analog I/O, AES wanted advanced technology on the new line for greater economy, efficiency, and reliability. AES officials were anxious to get this line into production to meet incoming orders, but two hurricanes slowed construction.
Case Study
Wireless GPS Tracking & Security Monitoring
Enhancing the security of hazardous freight and ensuring compliance with Homeland Security’s Transportation Security Administration mandate that all trains carrying chemicals capable of creating a toxic inhalation condition are equipped with on-board safety monitoring systems.
Case Study
Field Device Asset Management For Chemical Company in China
Chinese chemical subsidiary of multinational corporation serves customers throughout the world. Sales offices and research and technology centers are strategically located to provide rapid response to customer requests. Just two workers were assigned to maintain thousands of intelligent instruments in three production units, so they could do little more than react to device issues as they appeared. This costly maintenance method inevitably led to unexpected downtime when a critical instrument failed. Plant management recognized the need to change from reactive to predictive maintenance for all assets, including instruments and control valves, but help was needed in implementing such a technology-based initiative.
Case Study
Industrial Workforce Mobility for Improved Safety & Operations
Huntsman Corporation, a global manufacturer and marketer of differentiated chemicals, undertook an aggressive program to eliminate injuries, product defects, and environmental releases at their Port Neches facility. Termed “Project Zero”, this program required a completely mobile solution to empower operations and maintenance personnel to capture defects, track work progress and make process and safety related decisions in real-time.
