Axon Software > Case Studies > Doubling Truck Fleet Efficiency with Axon: A Case Study on Point Gray Contracting

Doubling Truck Fleet Efficiency with Axon: A Case Study on Point Gray Contracting

Technology Category

Sensors - GPS

Applicable Industries

Chemicals
Finance & Insurance

Applicable Functions

Human Resources

Use Cases

Time Sensitive Networking
Virtual Training

Services

Training

About The Customer

Point Gray Contracting is a Canadian company based in Lloydminster, on the border of Saskatchewan and Alberta. The company, which has been in operation since 2002, specializes in hauling fuel, cattle, and different chemicals. It started with just three trucks and has grown to a fleet of fifteen, with plans for further expansion. The company is a family business, with the current owner, Jason, taking over from his father, who had taken over from his grandfather. Point Gray Contracting prides itself on its efficient operations and commitment to customer satisfaction.

The Challenge

Point Gray Contracting, a Canadian company that specializes in hauling fuel and other materials, was facing significant operational challenges. The company, which started with just three trucks, had grown to a fleet of eight or nine, but was struggling with tracking and managing its operations. They were using Simply Accounting, but it did not provide a way to track their operations effectively. The company was also grappling with issues such as potential loss of paperwork on a load, difficulty in keeping drivers' pay straight, and challenges in generating and managing reports. The lack of an efficient system was causing operational inefficiencies and was a potential risk to the company's growth and expansion plans.

The Solution

Point Gray Contracting adopted Axon Software to manage their operations. Axon provided a comprehensive solution that addressed the company's challenges. It offered robust dispatching and reporting capabilities, enabling the company to track operations by driver, truck, trailer, date, and city. Axon also helped the company to ensure that paperwork on a load was never lost, making the process of keeping drivers' pay straight a breeze. The software also provided detailed equipment records and reporting, allowing the company to easily drill back, find mistakes, fix them, and lock it down. Axon's user-friendly interface and excellent customer support further enhanced its value for Point Gray Contracting. The company was able to manage its operations with just three staff members, including a dispatcher and a part-time employee, thanks to Axon's efficiency.

Operational Impact

The implementation of Axon Software has brought about significant operational improvements for Point Gray Contracting. The company has been able to streamline its operations, ensuring that paperwork on a load is never lost and that drivers' pay is accurately tracked. The software's robust reporting capabilities have also been beneficial, allowing the company to easily generate and manage reports. The company has also been able to maintain a lean staff, reducing labor costs and turnover. Furthermore, the company has been able to improve its customer relations, as it can easily pull any report and see who their top customers are. The company's owner, Jason, can see to the liter what they've delivered out, at what kind of rates, making it easy to update the rates. Overall, Axon has enabled Point Gray Contracting to operate more efficiently and effectively, positioning it for further growth and expansion.

Quantitative Benefit

The company grew from 8 or 9 trucks to 15, with two more on the way.
The company was able to manage its operations with just three staff members, reducing labor costs.
The company has never missed a load or paperwork since implementing Axon.