Digital Transformation of Government Student Extracurricular Activities Module in Norway
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Cities & Municipalities
- Education
Applicable Functions
- Product Research & Development
- Quality Assurance
Use Cases
- Experimentation Automation
- Perimeter Security & Access Control
Services
- System Integration
- Testing & Certification
The Customer
The Municipality of Vadso
About The Customer
The customer in this case study is the Vadso Municipality in Norway. The municipality offers extracurricular activities for its citizens, with a special focus on children. Parents can enroll their children in these activities and also receive a subsidy on the fees. However, the process was not digitized, making it difficult for parents to access information about available activities, enroll their children, and claim the subsidy. The municipality wanted to expand the program’s reach and make the process easier for parents. Therefore, they sought a digital solution to streamline the process.
The Challenge
Vadso Municipality in Norway offers extracurricular activities for its citizens, with parents having the ability to enroll their children and receive a subsidy on the fees. However, the program’s availability and enrollment process was not accessible through any digital means. Parents had to manually search for available activities and contact the responsible agency to enroll their children. To claim the subsidy, parents had to visit different departments and submit various documents and forms. This cumbersome process limited the program’s reach. The client wanted a technology that could digitize the entire process, creating a web application that enables parents to explore the activities and enroll their children. The biggest challenge was to understand the entire process and the existing technology that the Vadso Municipality had employed. Developers had to deal with various complex scenarios like different enrollment requirements and eligibility criteria for subsidies. Language barrier and integration with other systems were additional difficulties.
The Solution
Zealous proposed the development of a website platform for the municipality staff, parents and other system actors to completely digitize the program. The system needed integration with several official Norwegian data providers to verify the Parent and Student identity. The entire system was bifurcated into multiple users based on the functions and rights of each system actors. With the use of agile methodology, a dynamic web platform with multiple users was developed. After the platform was built, system integrations services were provided to digitize the entire process and make it an ecosystem. The system was bifurcated for 2 end-user’s parents and children and they had access to information accordingly. Parents can enrol their children into their desired activities and can also claim subsidy from the system. The children can also access to information and were not given any action rights. Administrators can manage the activities and sub-units of the activity provider from the system. The parents can also make partial or full payment of their chosen activities from the system.
Operational Impact
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