Digital Transformation of Distribution Paral with Fidelio ERP
Company Size
11-200
Region
- America
Country
- Canada
Product
- Fidelio ERP
Tech Stack
- ERP
- E-commerce
- Mobile Solution
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Digital Expertise
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Food & Beverage
Applicable Functions
- Logistics & Transportation
- Sales & Marketing
Use Cases
- Fleet Management
- Inventory Management
- Supply Chain Visibility
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Distribution Paral is a family-owned company founded in 1991 and based in Berthierville, Quebec. The company specializes in the distribution of dairy products. In 2006, the company started distributing specialty cheeses, a sector that is now at the core of its growth strategy. Major players in the sector, such as Parmalat, Fromagerie Bergeron, Fromagerie Champêtre, and Fromagerie Polyethnique, are among the company's suppliers. A few years later, it also acquired Total Alimentation, a distribution company that caters to food service establishments. The company has 30 employees and operates a fleet of 28 trucks and 25 tractors. Its strong growth is due to the diversification of its products and the acquisition of new businesses.
The Challenge
Distribution Paral, a family-owned company specialized in dairy product distribution based in Quebec, was facing challenges in managing its growing number of transactions and increasing sales. The company had diversified its products and acquired new businesses, leading to a significant increase in transaction volume. The company needed a solution to efficiently manage its inventory, orders, accounting, sales, and more. The challenge was to find a system that could manage two different companies with one single tool, provide an e-commerce solution for online orders, be compatible with suppliers' management systems, offer a mobile solution for sales representatives, and scale with Distribution Paral's needs and growth.
The Solution
To meet its goals, Distribution Paral bet on digitalizing its business processes and modernizing its information systems. The company's presidents, Alain Parent and Denis Parent, opted for Fidelio ERP for an integrated management of all their operations. Fidelio ERP is a complete system that allows for efficient management of their inventory, orders, accounting, sales, and more. It has the ability to manage two different companies with one single tool. It also provides an e-commerce solution to easily manage online orders. The software is flexible and compatible with suppliers' management systems. It also offers a mobile solution for sales representatives. The software scales with Distribution Paral's needs and growth.
Operational Impact
Quantitative Benefit
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