Case Studies > Desktop Metal Innovates Manufacturing with Propel

Desktop Metal Innovates Manufacturing with Propel

Company Size
200-1,000
Region
  • America
Country
  • United States
Product
  • Studio System
  • Production System
  • Propel
Tech Stack
  • Salesforce Cloud Platform
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Functional Applications - Product Lifecycle Management Systems (PLM)
  • Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
  • Software
Applicable Functions
  • Business Operation
  • Product Research & Development
  • Quality Assurance
Use Cases
  • Manufacturing System Automation
  • Rapid Prototyping
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
  • Training
About The Customer
Desktop Metal was created to change the way the world brings products to market. In 2013, CEO Ric Fulop began collaborating with world-leading experts in materials science, engineering, and 3D printing. Their work together over the course of two years drew multiple independent inventions together to form the basis for Desktop Metal’s technology. The company recognized that current metal 3D printing was too expensive and industrial for prototyping, and it was not fast enough or cost-effective enough for mass production. To address these challenges, Desktop Metal offers two systems: the Studio System for in-house complex metal part printing and the Production System for mass production.
The Challenge
Desktop Metal recognized that current metal 3D printing was too expensive and industrial for prototyping, and it was not fast enough or cost-effective enough for mass production. Because of the many innovative technologies in Desktop Metal’s products, there can be frequent engineering and supply chain changes. Coordinating team members, suppliers, and contract manufacturers is essential for the company to hit its design goals, target costs, and production timeframes. The rapid growth of the company also makes it essential for newly hired employees to quickly come up to speed on the latest product discussions.
The Solution
With their extensive development experience at previous companies, the Desktop Metal team knew they needed a PLM system to manage the complexity and rapid pace of innovation with their products. They chose Propel because it could easily integrate with other systems and flexibly scale with the business as it grows. The Salesforce cloud platform that Propel uses also ensures that Desktop Metal always has continuous and controlled access to their critical product data. The fast pace of innovation at Desktop Metal requires a PLM system that is easy to configure, maintain, and upgrade. Desktop Metal can create a field, custom object, or workflow in just a few clicks, with no programming required. They quickly configured their items, product hierarchies, categories, and lifecycles in Propel, and continue to add users as the company grows.
Operational Impact
  • Business Flexibility: With the fast pace of innovation at Desktop Metal, it’s critical that they have a PLM system that is easy to configure, maintain, and upgrade. Desktop Metal can create a field, custom object, or workflow in just a few clicks, with no programming required.
  • Fast Time to Scale: Desktop Metal quickly configured their items, product hierarchies, categories, and lifecycles in Propel. It took them literally a few hours to get up and running. After the initial go-live of Propel, Desktop Metal continues to add users as the company grows. Setting up users and getting them trained is very easy and straightforward.
  • Improved Collaboration: Desktop Metal is using Propel to provide a single centralized place for everyone to document their design and manufacturing information for all their products. Engineering, operations, and partners now have one place to quickly track and collaborate on all their product changes.
Quantitative Benefit
  • Lower IT costs and overhead
  • Easy to scale with rapid growth

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