Design college adds laptop security to its portfolio
Customer Company Size
Large Corporate
Region
- America
Country
- Canada
Product
- Absolute
- Dell Laptops
Tech Stack
- Asset Tracking Software
- Security Software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Cybersecurity & Privacy - Endpoint Security
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Education
Applicable Functions
- Facility Management
- Business Operation
Use Cases
- Asset Health Management (AHM)
- Remote Asset Management
- Theft Detection
Services
- System Integration
- Training
About The Customer
Over 17,000 students attend four campuses of Kwantlen Polytechnic University in Surrey, Richmond, and Langley. Kwantlen is a comprehensive undergraduate university offering bachelor’s degrees, associate degrees, diplomas, certificates, and citations in over 135 programs. With 17 years of experience in the IT department at Kwantlen Polytechnic University, Joseph Leong, Coordinator of Desktop Hardware Services, has observed a significant shift towards portable devices. As the University’s hardware buyer, Joseph has seen an unmistakable trend toward laptops and away from desktops, making laptops a more feasible option for the College.
The Challenge
Laptops are allowing students and faculty to become more mobile. The use of physical deterrents is no longer adequate, and Kwantlen needs to reduce the risk of laptop theft and data breaches.
The Solution
After installing Absolute, a college laptop assigned to an interior design student disappeared. Absolute helped local law enforcement track and recover the laptop soon after it had been purchased at a local flea market. The original owner was elated to get her device back. Kwantlen also found that Absolute was a great tool in reducing drift. They purchased 100 used Dell laptops at a great price and installed Absolute on all of them. They thought they had lost about ten of them, but asset reports revealed that at least half a dozen had simply drifted into other parts of the campus. Absolute proved to be a great tool for school or college IT departments, and Joseph Leong highly recommends it.
Operational Impact
Quantitative Benefit
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