DeRoyal Industries Enhances Decision-Making with MicroStrategy Cloud
Company Size
1,000+
Region
- America
Country
- United States
Product
- MicroStrategy Cloud
Tech Stack
- VPN
- ERP System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Real-Time Location System (RTLS)
- Remote Collaboration
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
DeRoyal Industries is a manufacturer of healthcare products. With over 2,000 employees operating in five US states and five countries, DeRoyal produces more than 25,000 products through its Surgical and Acute Care, Orthopedics and Implants, and Wound Care divisions. The company is known for its extensive product portfolio and its commitment to providing high-quality healthcare solutions. DeRoyal's operations span multiple regions, making it a significant player in the healthcare manufacturing industry.
The Challenge
With an extensive product portfolio to manage, DeRoyal was challenged to track orders, sales, and production data effectively. Most tracking was done using spreadsheets of one kind or another, supplemented by the occasional homemade system or static, hardcopy report. Those needing information had to ask the data owner to conduct the analysis and create the report. As a result, requests often took days to turn around, if they were answered at all. This left DeRoyal managers to make business decisions that were too often based on old or anecdotal information.
The Solution
After meeting with several top-tier business intelligence vendors, DeRoyal chose MicroStrategy Cloud. By adopting MicroStrategy’s Cloud solution, there was no need to invest in any hardware or infrastructure and the time to value was very fast. DeRoyal also avoided the need to invest in future software upgrades. As part of the implementation, the project team set up a VPN between MicroStrategy and the DeRoyal network to connect the databases. Today, DeRoyal takes a nightly snapshot of data from their ERP system for orders, backorders, shipments, and production, and makes it available in easy-to-read dashboards. Future enhancements will expand the system to offer timely data on accounts receivable, manufacturing operations, and additional sales metrics.
Operational Impact
Quantitative Benefit
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