VROMO > Case Studies > DeliverThat Improves Logistics with VROMO

DeliverThat Improves Logistics with VROMO

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Company Size
200-1,000
Region
  • America
Country
  • United States
Product
  • VROMO logistics management system
Tech Stack
  • API Integration
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
  • Revenue Growth
Technology Category
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Food & Beverage
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Fleet Management
  • Supply Chain Visibility
Services
  • System Integration
About The Customer
DeliverThat is a national, last-mile delivery service recognized as the restaurant catering delivery and setup industry leader. The company continuously seeks out new and innovative ways to enhance the entirety of its delivery processes for drivers, restaurant partners and end-user customers. DeliverThat was ready to increase its delivery success rate and onboard new partners, but its past software providers limited its growth capacity. The company needed to find a logistics management system to free their tech team and the CEO from manual, tedious and time-consuming data entry.
The Challenge
DeliverThat was ready to increase its delivery success rate and onboard new partners, but its past software providers limited its growth capacity. The company needed to find a logistics management system to free their tech team and the CEO from manual, tedious and time-consuming data entry. The current software system provided no transparency and nonexistent customer support. The company was also facing high development costs, advertising costs, human resources challenges, and issues with sources of capital.
The Solution
DeliverThat chose VROMO as their new logistics management system. Thanks to VROMO's open API, DeliverThat can seamlessly integrate with their restaurant partners and end-user customers’ back-end systems. The VROMO platform automated DeliverThat’s delivery dispatch operation across multiple customers, geographies and drivers. VROMO delivers unmatched transparency into all facets of the business, including the driver network, customer and restaurant partners.
Operational Impact
  • Cut operating expenses by 10%, including labor costs associated with manual dispatching, inefficient customer marketing, and kitchen remakes when dispatch wasn't timely
  • Improved delivery fulfilment rate by over 15%
  • Grew revenue by over 300%
  • Success rate grew from 96% to approximately 99.7% adding incremental volume with integration
  • Increased productivity of DeliverThat’s tech team and C-level leadership
Quantitative Benefit
  • Cut operating expenses by 10%
  • Improved delivery fulfilment rate by over 15%
  • Grew revenue by over 300%
  • Success rate grew from 96% to approximately 99.7%
  • Scaled from 40 metros to over 150, serving approximately 9,000 zips

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