Delivering Wins for Employees, Partners, and Fans with a High-Performing IT Team
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Microsoft 365
- Abnormal
Tech Stack
- API Integration
- Email Security
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Functions
- Business Operation
Services
- System Integration
About The Customer
Kroenke Sports and Entertainment (KSE) is a prominent organization in the spectator sports industry, owning several major sports teams including the Denver Nuggets, Colorado Avalanche, Colorado Rapids, and Colorado Mammoth. KSE also operates three venues in the Denver area and collaborates with local nonprofits on their fundraisers. The company is dedicated to providing top-notch experiences for fans through sporting events and shows. Ensuring the security of its ecosystem is crucial for maintaining the trust of employees, fans, and partners. With a large number of protected mailboxes (2,100+), KSE's IT team is tasked with safeguarding the organization against various cyber threats.
The Challenge
Kroenke Sports and Entertainment (KSE) faced significant challenges with email security. Despite using Microsoft 365 for standard email threats and a secure email gateway (SEG) for advanced attacks, phishing and name impersonation emails were still getting through. This situation put the organization, its partners, and customers at risk of scams. Additionally, the IT team was spending an excessive amount of time on email investigations and remediation, leaving little time for other security initiatives. The SEG was not delivering the expected value for money, prompting KSE to seek a more effective email security solution that would integrate well with Microsoft 365.
The Solution
KSE decided to replace their existing SEG with Abnormal, a more effective email security solution recommended by one of their security vendor partners. Abnormal, in conjunction with Microsoft 365, provided a robust and efficient security solution that prevented advanced threats from reaching inboxes. The setup process for Abnormal was remarkably quick, taking only 10 minutes to integrate with Microsoft 365 via API. The solution quickly learned the organization's email patterns and proved to be highly effective. Vincenzo Baldin, Executive Director of IT Infrastructure, praised Abnormal for its efficacy and the significant time it saved for the IT team, allowing them to focus on other security programs.
Operational Impact
Quantitative Benefit
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