Deli XL optimises supply chain with Manhattan SCOPE® solution portfolio
Customer Company Size
Large Corporate
Region
- Europe
Country
- Netherlands
Product
- Manhattan SCOPE
- Manhattan Warehouse Management
- Manhattan Slotting Optimisation
- Manhattan Supply Chain Intelligence
- SAP ERP
Tech Stack
- Warehouse Management
- Slotting Optimisation
- Supply Chain Intelligence
- ERP
- E-commerce Platform
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
- Digital Expertise
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Inventory Management Systems
Applicable Industries
- Food & Beverage
- Retail
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
- Business Operation
Use Cases
- Inventory Management
- Supply Chain Visibility
- Track & Trace of Assets
- Fleet Management
- Warehouse Automation
Services
- System Integration
- Software Design & Engineering Services
- Training
About The Customer
Dutch foodservice wholesaler Deli XL offers a broad range of food and beverage products and non-food products to companies and institutions in the hotel and catering industry and in healthcare. Deli XL maintains a key focus on the environment, sustainability, health, hospitality, supply chain responsibility, and a passion for food and service. The company has a national distribution centre (NDC) for ambient goods and a separate, temperature-controlled DC for chilled products. Additionally, it has four regional DCs and ten small satellite DCs to support local customers. Deli XL offers a broad assortment of 60,000 SKUs to customers throughout the Netherlands. It employs approximately 2,000 people and operates a fleet of 350 trucks delivering food and beverage products daily.
The Challenge
The market in which Deli XL operates is changing rapidly. Margins are small and lead times are short. To cope with changing market conditions and predicted future business growth, Deli XL needed a flexible, scalable supply chain management solutions platform. Until now, Deli XL had relied on several heavily customised warehouse management solutions to support its DCs. With these solutions, Deli XL had become restricted in the way it was operating and decided to start looking for a new range of distribution management solutions to help the company realise its growth ambitions. Changing market conditions and continued business growth were exposing the limitations of Deli XL’s incumbent supply chain systems infrastructure. Decreasing margins and very short lead times mean Deli XL had to execute its operations perfectly. The legacy system had reached its limits in terms of its functional capabilities, and it was no longer able to cope with the everchanging nature of the industry.
The Solution
Deli XL started the selection process for its new distribution management solutions by defining the main needs of its business, considering both current activities and expected developments for the next five years. Following an extensive selection process, Deli XL selected Manhattan Associates. The solution components within the Manhattan SCOPE solution suite are well suited to the high volume product throughput seen across Deli XL’s warehouses. Manhattan’s team members are real supply chain people who invest a lot in R&D, and their software solutions evolve continuously. The implementation of Manhattan’s supply chain systems platform is part of a completely new systems infrastructure that Deli XL is deploying across its business. Deli XL is also implementing an ERP system from SAP and an e-commerce platform from ATG. In consultation with Manhattan’s team of experts, Manhattan’s Warehouse Management, Slotting Optimisation, and Supply Chain Intelligence solutions are being deployed. These solutions will foster improved collaboration across Deli XL’s extensive distribution network and improve the entire order fulfilment process.
Operational Impact
Quantitative Benefit
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