DECA Financial Services Cuts 91% of First Year Infrastructure Costs in the Bluelock Cloud
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Bluelock’s VMware-based Virtual Datacenter
Tech Stack
- VMware
- SQL
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
Services
- Cloud Planning, Design & Implementation Services
About The Customer
Founded in 2009, DECA Financial Services is an accounts receivable management (ARM) agency experienced in collecting debt of any type, including—but not limited to— healthcare, student loans, state and local tax portfolios, child support obligations, campus-based tuition accounts, and credit card portfolios. The DECA leadership team brings more than 50 years of experience in the full service accounts receivable management industry. The company operates in the most competitive environments within the ARM industry and frequently outperforms well-known players in the market.
The Challenge
DECA Financial Services, an accounts receivable management (ARM) agency, was founded in 2009. The founders had previously experienced significant capital expenditures on IT infrastructure and the personnel required to manage it. As a result, they determined that a cloud hosting provider with scalability and ease-of-use was necessary to host the company’s technology platform for the 2009 launch of DECA. The company operates in highly competitive environments within the ARM industry and frequently outperforms well-known players in the market. DECA tasked Milestone Advisors with finding an infrastructure solution that would enable flexibility and scalability.
The Solution
After a highly systemized procurement process, Bluelock’s VMware-based Virtual Datacenter solution was selected based on competitive pricing, market performance and customer service. Bluelock, a certified VMware vCloud Datacenter Services provider, delivers enterprise-class cloud computing and managed IT services, offering the people, expertise and IT infrastructure in world-class, SAS-70 Type II certified data centers. By leveraging VMware technology, Bluelock is able to provide hosted virtual data centers to the enterprise that are fully compatible with their existing VMware investments, enabling their hybrid cloud strategy. DECA Financial Services moved their CR Systems Titanium SQL-based and dialer integrated collection platform onto Bluelock’s VMware-based Virtual Datacenters and experienced the flexibility, scalability and superior performance they sought.
Operational Impact
Quantitative Benefit
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