Damartex Dives into Automated Endpoint Management and Software Deployment
Customer Company Size
Large Corporate
Region
- Europe
Country
- France
- United Kingdom
- Belgium
- Switzerland
Product
- Automox
- Automox Worklets
Tech Stack
- Automated Endpoint Management
- Patch Management
- Custom Scripting
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
- Employee Satisfaction
Technology Category
- Functional Applications - Enterprise Asset Management Systems (EAM)
- Functional Applications - Remote Monitoring & Control Systems
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Retail
- Consumer Goods
Applicable Functions
- Maintenance
- Business Operation
Use Cases
- Remote Asset Management
Services
- System Integration
- Software Design & Engineering Services
- Training
About The Customer
As a leading European distributor of clothing for seniors, Damartex stands at the forefront of retail innovation. With a strong market presence in France, Britain, Belgium, and Switzerland, the company ditched manual patching inefficiencies to achieve streamlined, automated processes showcasing its commitment to operational excellence and security. Damartex works toward a fairer, more inclusive, more responsible world that is resolutely Senior-oriented. The company employs over 3000 people and manages over 450 endpoints, making it a significant player in the senior clothing retail sector.
The Challenge
When Damartex began its journey, the company grappled with inefficient, time-consuming, and fragmented manual patch management processes. Employees used an array of third-party software management tools, resulting in inconsistencies in patch deployment. The lack of uniformity led to incomplete patching, raising concerns about security and systems stability. The objective was clear: Damartex needed to find an automated solution to address these challenges and transform its approach to IT management. With this goal in mind, Damartex focused on overcoming the inefficiencies of their manual patch management process, which took too long and raised security concerns, and streamlining software deployment within their IT infrastructure and seeking a solution with a centralized platform and user-friendly experience.
The Solution
Driven by the need for a more efficient and unified solution, Damartex was intrigued by Automox's centralized platform, comprehensive features, and reputation for reliable patch management. The game-changing experience of deploying software and patches with unprecedented ease, coupled with the power of custom Automox Worklets, made Automox not just a solution, but an exciting revelation in their IT management journey. With Automox, Damartex upped its IT management by massively reducing the time and effort spent on manual patching. The centralized platform provided uniformity across various systems, eliminating inconsistencies and enhancing system stability. Ensuring complete and timely patch deployment, Automox mitigated potential security vulnerabilities for Damartex. This increased the overall security of its IT infrastructure and reduced concerns about potential cyberthreats. Automox’s unique Worklets feature allowed Damartex to create custom scripts for recurring problems, increasing the IT team's productivity. Worklets enhanced the team’s PowerShell skills, adding value to their technical expertise while simplifying software management. It was like adding a new specialist to the team.
Operational Impact
Quantitative Benefit
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