Domo > Case Studies > Dal-Tile Overcomes Manual Processes and IT Inertia with Domo

Dal-Tile Overcomes Manual Processes and IT Inertia with Domo

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Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • DOMO
Tech Stack
  • SAP
  • JD Edwards
  • Oracle
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
Technology Category
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • Construction & Infrastructure
Use Cases
  • Predictive Maintenance
  • Real-Time Location System (RTLS)
Services
  • Cloud Planning, Design & Implementation Services
About The Customer
Dal-Tile is an international manufacturer responsible for selling one out of every three floor tiles in the U.S. The company has over 10,000 employees and over 1,100 users of the Domo platform. The company was previously run on Excel, with analysts downloading data through Microsoft Access from its data warehouse. After migrating to SAP from its legacy JD Edwards mainframe, the company had hoped to get a better solution in place. Instead, it discovered that it had extremely limited management reporting tools in place.
The Challenge
Dal-Tile, an international manufacturer responsible for selling one out of every three floor tiles in the U.S., was still run on Excel, with analysts downloading data through Microsoft Access from its data warehouse. After migrating to SAP from its legacy JD Edwards mainframe, the company had hoped to get a better solution in place. Instead, it discovered that it had extremely limited management reporting tools in place. The company was looking for a solution that could automate report creation and delivery that before took days for an analyst to complete. It also wanted to provide mobile access to data.
The Solution
After investigating 15 different BI tools, Dal-Tile chose Domo thanks to its ability to deliver a fully-integrated platform across the business. The company was able to use Domo to automate report creation and delivery that before took days for an analyst to complete. It also gained the ability to provide mobile access to data, with the company estimating 50% of their Domo usage taking place on mobile devices. Unlike other systems, Dal-Tile was able to implement Domo without having to wait on IT to make it a priority. Today, Dal-Tile uses Domo to manage data from three ERP systems: its main system of record SAP, its legacy JD Edwards system that it still requires to run some parts of the business, and an Oracle system for its operations in Mexico.
Operational Impact
  • Dal-Tile was able to automate report creation and delivery that before took days for an analyst to complete.
  • The company gained the ability to provide mobile access to data, with the company estimating 50% of their Domo usage taking place on mobile devices.
  • Dal-Tile was able to implement Domo without having to wait on IT to make it a priority.
  • Dal-Tile uses Domo to manage data from three ERP systems: its main system of record SAP, its legacy JD Edwards system that it still requires to run some parts of the business, and an Oracle system for its operations in Mexico.
Quantitative Benefit
  • 1 FTE supports 1,100+ users
  • Implemented Domo with minimal IT help
  • Automated reports that took 20-40 hours
  • 50% of use is through mobile

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