Aptean > Case Studies > Customer Success Windsor Foods

Customer Success Windsor Foods

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Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • Factory MES
Tech Stack
  • Manufacturing Execution System software
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Cost Savings
Technology Category
  • Functional Applications - Manufacturing Execution Systems (MES)
Applicable Industries
  • Food & Beverage
Applicable Functions
  • Discrete Manufacturing
Use Cases
  • Manufacturing System Automation
Services
  • System Integration
About The Customer
Windsor Foods is a leading provider of frozen prepared foods, including Italian cuisine, Pan-Asian appetizers, and Southwestern comfort foods. The company was founded in 1996 and maintains nine plants throughout the U.S. These plants service a variety of sectors, including foodservice, warehouse clubs, and industrial and private-label retailers. The company is headquartered in Houston, Texas. Despite its success, Windsor Foods was facing significant challenges due to rising commodity costs.
The Challenge
Windsor Foods, a leading provider of frozen pasta products, was under great pressure from escalating commodity costs, particularly corn and wheat. In response, the company embarked on a number of cost-cutting efforts, including giveaway reduction programs, best-practice initiatives, and capital cost-saving efforts. However, these measures were not enough to offset the rising costs, and the company needed a more effective solution.
The Solution
To address its challenges, Windsor Foods invested in Factory MES, a Manufacturing Execution System software designed specifically for process manufacturers. The software was implemented in less than six weeks, providing real-time OEE (Overall Equipment Effectiveness) intelligence. Alongside the software, Windsor Foods also implemented a supporting improvement program. This combination of technology and process improvement was aimed at driving significant improvements in the company's operations.
Operational Impact
  • With the implementation of Factory MES, Windsor Foods was able to achieve significant improvements in its operations in less than seven months.
  • The software improved both changeover times and shop floor responsiveness, leading to increased efficiency.
  • The real-time OEE intelligence provided by the software allowed the company to make informed decisions and adjustments in a timely manner.
Quantitative Benefit
  • Achieved payback within one year
  • 3.5% OEE uplift in seven months

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