Customer Success Story: Webb County Water Treatment
Company Size
200-1,000
Region
- America
Country
- United States
Product
- ICONICS GENESIS32™
- ICONICS AlarmWorX32™
- WebHMI™
Tech Stack
- SCADA system
- OPC Web-enabled HMI
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Automation & Control - Supervisory Control & Data Acquisition (SCADA)
Applicable Industries
- Utilities
Applicable Functions
- Maintenance
- Quality Assurance
Use Cases
- Process Control & Optimization
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
The Webb County Water Treatment Plant (WTP) is located in Rio Bravo, Texas, near the Rio Grande River, south of San Antonio. The plant is responsible for treating water to meet the needs of the growing population and to comply with increasing water quality requirements. The plant was previously operating with outdated, high-maintenance facilities that lacked a computerized control or SCADA system. This made the operation of the process equipment, water intake, and distribution systems labor-intensive. The majority of the plant personnel are native Spanish speakers, with several not fluent in technical English.
The Challenge
The Webb County Water Treatment Plant (WTP) in Rio Bravo, Texas was facing challenges due to population growth and rising water quality requirements. The existing plant was outdated and required high maintenance. It lacked a computerized control or SCADA system, making the operation of the process equipment, water intake, and distribution systems time-consuming. Additionally, most of the plant personnel were native Spanish speakers and were not fluent in technical English. This posed a challenge in operating a new, sophisticated control system. The new SCADA system needed to be user-friendly, graphically enhanced, and bilingual to accommodate the language needs of the staff.
The Solution
ICONICS GENESIS32™ suite of OPC Web-enabled HMI and SCADA applications was chosen for the project due to its language switching capabilities. It was the only major HMI package at the time that included this feature, allowing operators to interface with the SCADA system in either English or Spanish. The software was developed to gather WTP process data, as well as monitor, alarm, present, and trend the plant information. ICONICS AlarmWorX32™ MMX alarm notification software and WebHMI™ for secure remote access were also selected. The SCADA system was designed to be user-friendly, graphically enhanced, and bilingual, with the ability to switch between English and Spanish in the runtime environment by selecting a single button.
Operational Impact
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