Customer Success Story - International Coatings Company
Customer Company Size
SME
Region
- America
Country
- United States
Product
- BatchMaster Enterprise ERP
- Solomon Financial Accounting software
Tech Stack
- ERP
- Financial Accounting software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Chemicals
- Consumer Goods
Applicable Functions
- Discrete Manufacturing
- Procurement
Use Cases
- Inventory Management
- Predictive Maintenance
Services
- System Integration
About The Customer
International Coatings Company (ICC) is a pioneer in the production of vinyl, urethane, and water-based compounds. The company's textile screen print inks, adhesives, primers, coatings, and specialty plastic compounds have become standards in the industry, and are recognized worldwide for their performance, quality, and innovation. With plants in Cerritos, California and Dalton, Georgia, ICC remains one of the few independent, family-owned companies in the textile screen print and plastics compounding industries. The company's extensive products and formulations are found in a wide range of items, such as automobiles, medical appliances, toys, sports equipment and sportswear, including athletic jerseys bags and caps as well as in military and aerospace applications. ICC exports to China, Europe, South Africa, Southeast Asia, and Mexico.
The Challenge
International Coatings Company (ICC) was in need of a new system to support its growing business, protect margins in a competitive market, control costs, improve inventory control, and reduce shortages. The company, which specializes in textile screen-printing inks and industrial intermediate plastic compounds, was vulnerable to price fluctuations due to its reliance on petroleum-based raw materials. The company was also looking to improve its inventory control and reduce shortages. ICC had been a longtime user of BatchMaster software, starting with the DOS version in 1995. However, the company decided to upgrade to the Windows version in 2002 to support its projected growth and take advantage of the many new features that the Windows version offered.
The Solution
ICC decided to upgrade to the Windows version of BatchMaster software in 2002 to support its projected growth and take advantage of the many new features that the Windows version offered. The company evaluated three other systems and selected BatchMaster again, finding it to be the best fit for their business. The BatchMaster software provided ICC with an integrated system that allowed them to track items through the system from raw material to finished goods. This resulted in better inventory control and the ability to track usage history. The software also provided multiple costing methods, which gave ICC the flexibility it required to monitor price movements and set their own prices to maintain their margins. The BatchMaster laboratory functions were also heavily relied upon by ICC for developing new formulas and maintaining a history of previously created formulations.
Operational Impact
Quantitative Benefit
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