Customer Success Berner Food & Beverage
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Ross ERP
- Pivotal CRM
- Factory MES
Tech Stack
- ERP
- CRM
- MES
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Manufacturing Execution Systems (MES)
Applicable Industries
- Food & Beverage
Applicable Functions
- Discrete Manufacturing
Use Cases
- Manufacturing System Automation
- Inventory Management
Services
- System Integration
About The Customer
Berner Foods is a market-leading supplier of quality food products, including natural cheese, specialty performance cheese, processed cheese and soy beverages. The company is a private label manufacturer of foods and beverages including dips and cheese sauces. Its major manufacturing facility is located in Illinois and it maintains three distribution facilities. The company has an ambitious 5-year growth plan and is approaching full capacity.
The Challenge
Berner Food & Beverage was looking for smart ways to transform and grow its business. The company needed technology solutions to manage inventory and costing, and improve plant utilization. Approaching full capacity and with an ambitious 5yr growth plan, the company wanted to improve throughput efficiencies and reduce performance variances.
The Solution
The company implemented Ross ERP to manage inventory, costs and financing and Factory MES to improve factory operations and increase capacity through better utilization. Berner Food & Beverage also chose Pivotal CRM to manage its customer relationships. The Event Management Framework ties it all together and issues real-time alerts.
Operational Impact
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