Customer Case Study: Merley Paper Converters' ERP Implementation
Customer Company Size
Mid-size Company
Region
- Europe
Country
- United Kingdom
Product
- Priority ERP
Tech Stack
- ERP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
- Business Operation
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Warehouse Automation
- Manufacturing System Automation
Services
- System Integration
- Software Design & Engineering Services
About The Customer
If you've ever been handed a receipt for goods or services in the UK, chances are, it was a Merley-produced Promeroll receipt, the country's #1 printed receipt for goods and services. Founded in 1983, Merley Paper Converters is the UK's largest independent manufacturer of receipt paper rolls for marketing and security receipts. With a state-of-the-art design and manufacturing facility in Corby, Merley serve hundreds of the UK's independent and multiple retailers, that combined to more than 3 billion customer transactions per year, all using Merley's patented Promeroll receipts.
The Challenge
In 2001, as business peaked, Merley were keen on ramping up production and improving their manufacturing processes. But to forge ahead in a highly competitive market, they knew they had to upgrade their current standalone systems, and transfer vast amounts of data from their old systems to a new one, without losing data or bringing manufacturing to a halt, risking costly production hours, and causing late deliveries. After a lengthy market evaluation, Merley chose to partner with Medatech UK. Priority's authorized business partner, to replace their legacy software, and implement Priority ERP. 'For Merley, Priority was quickly deemed a perfect fit because of its strong focus on an organization's internal processes,' said Allan Dyson, owner, Merley Paper Converters.
The Solution
The solution involved implementing Priority ERP, which included native support for complete inventory management, dynamic replenishment, warehouse management, production planning and costing, and financial accounting. This allowed Merley to deliver products with shorter turnaround times and access real-time data on product specs, customer orders, inventory, scheduling, costs, and distribution. The implementation was straightforward, integrating all outdated standalone systems into one. Priority's intuitive interface and customizable screens made it easy for employees to learn and use the system. The ERP system was also tailored to meet Merley's needs, streamlining production planning and scheduling, and proving to be a robust and reliable manufacturing tool.
Operational Impact
Quantitative Benefit
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