Custom Ingredients Inc. Creates Custom Flavors while Capturing Record Growth with BatchMaster
Customer Company Size
SME
Region
- America
Country
- United States
Product
- BatchMaster Enterprise
Tech Stack
- ERP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Food & Beverage
- Healthcare & Hospitals
Applicable Functions
- Discrete Manufacturing
- Quality Assurance
Use Cases
- Inventory Management
- Track & Trace of Assets
Services
- System Integration
- Training
About The Customer
Custom Ingredients, Inc. is a privately held company that has been serving its customers for over 10 years. The company focuses on creating custom flavors for a diverse range of products and supplies the Southern California food and nutraceuticals market with high quality flavors. Their customers range from confectionery, coffee & tea, sport & beverage, nutrition bar and supplement manufacturers. The company prides itself on its dependable service, trustworthy relationships and up-to-date regulatory standards.
The Challenge
Custom Ingredients, Inc. is a privately held company that supplies the Southern California food and nutraceuticals market with high quality flavors. The company's primary goals are dependable service, trustworthy relationships and up-to-date regulatory standards. However, when the company first started blending flavors, they relied on tools such as Excel to record formulations and inventory, with inventory tracking done manually. This was not efficient and did not allow for optimal inventory control and lot traceability. The company needed a formula-based manufacturing solution that could handle these tasks and more.
The Solution
Custom Ingredients, Inc. chose BatchMaster Enterprise as its ERP solution. BatchMaster is well-known in the industry and used by other Flavor companies. The transition to BatchMaster was highly successful due to all the scenario testing that was done up front. With BatchMaster in place, Custom Ingredients has been able to focus on its priorities, leaving the critical data management and manufacturing functions to BatchMaster. The company has been able to track purchasing patterns and optimize purchases. They have also improved their inventory control and lot traceability. The system they have in place with BatchMaster is so robust, it was easy to show that they have full traceability.
Operational Impact
Quantitative Benefit
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