CURE.org Creates Roadmap for Improving App Performance with New Relic Data
Company Size
1,000+
Region
- America
Country
- United States
Product
- New Relic Pro
- New Relic for Mobile
Tech Stack
- Linux servers
- MySQL
- PHP
- WordPress
- HTML5
- JavaScript
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Logistics & Transportation
- Quality Assurance
Use Cases
- Real-Time Location System (RTLS)
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
CURE.org is a non-profit organization that provides treatment for children with physical disabilities in the developing world. Through its network of charitable hospitals and surgical programs, CURE provides treatment for children with conditions like clubfoot, bowed legs, cleft lips, untreated burns, and hydrocephalus. The organization opened its first hospital in Kenya in 1998 and since then CURE physicians have seen more than 1.9 million patients, provided over 138,000 life-changing surgeries and trained 6,100 medical professionals. With only 35 employees in its Pennsylvania headquarters and an additional 1,500 working in dozens of countries around the world, CURE maintains a small domestic footprint with a massive global reach.
The Challenge
CURE.org, a non-profit organization that provides treatment for children with physical disabilities in the developing world, was facing challenges in managing its website, which is the primary channel for fundraising and communication. As the organization expanded its operations worldwide, the website began to experience bursts in traffic that were challenging to manage. They were also experiencing random outages that were infrequent and short in duration, but they couldn’t reproduce them or understand the issue. In addition, they launched their first native iOS app, CUREkids, and needed to accurately monitor its performance.
The Solution
CURE.org decided to try the free version of New Relic and immediately gained greater insight into their environment. They then upgraded to New Relic Pro and started using New Relic for Mobile when they started developing CUREkids. New Relic provided comprehensive performance monitoring down to the line of code. It helped them diagnose a ‘mystery’ problem that caused intermittent short outages to a single page request taking 30 seconds to load, with 99% of that time spent in one specific common function. It also helped in the development and real-time monitoring of the new CUREkids app, which allows donors to track patient updates in real time and send ‘get well’ messages to patients around the world.
Operational Impact
Quantitative Benefit
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