Criterion Tool & Die Inc. Digitizes Document Management with DocuWare
Company Size
11-200
Region
- America
Country
- United States
Product
- DocuWare
Tech Stack
- Document Management System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Functions
- Human Resources
- Quality Assurance
Use Cases
- Regulatory Compliance Monitoring
Services
- System Integration
About The Customer
Criterion Tool & Die Inc. is a third-generation family-owned company founded in 1953. The company specializes in manufacturing precise components for no-failure industries such as medical, aerospace, and photonics. With its 32 employees, Criterion Tool & Die Inc. builds and supplies parts for several hundred customers and also develops prototypes based on specific requests. The company is required to retain documentation about the parts it supplies for the lifetime of the products and instruments due to government regulations.
The Challenge
Criterion Tool & Die Inc., a third-generation family-owned company, manufactures precise components for no-failure industries such as medical, aerospace, and photonics. The company is required to retain documentation about the parts it supplies for the lifetime of the products and instruments due to government regulations. These requirements resulted in thousands of paper documents stored in the company’s facility over many years. The paper and large storage space made locating documents time-consuming and difficult. In addition, the company had to produce all supporting documentation in a timely manner when requested for audits.
The Solution
After considering several document management solutions, Criterion Tool & Die Inc. chose DocuWare. The company purchased its own servers and is currently maintaining 16,500 documents, digitized from nearly 100 big banker boxes and file cabinets. With a dedicated person who performs regular document scanning, 50 to 100 documents are being added on a weekly basis, including current and also some historical documents, which are still being digitized. All of the parts shipped during the week are now entered into the DocuWare system. Every manufactured part becomes a record in the DocuWare archives, which includes the part's dimensional drawings, copies of the inspection reports, certifications of the material and purchase orders.
Operational Impact
Quantitative Benefit
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