GPS Insight > Case Studies > Crescent Electric Supply Company Realizes Big Savings with GPS Tracking

Crescent Electric Supply Company Realizes Big Savings with GPS Tracking

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Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • GPS Insight Fleet Tracking Solution
Tech Stack
  • GPS tracking
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Sensors - GPS
Applicable Industries
  • Electronics
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Fleet Management
  • Real-Time Location System (RTLS)
  • Supply Chain Visibility
Services
  • System Integration
About The Customer
Crescent Electric Supply Company (CESCO) is a national electrical distribution company which supplies electrical parts for the industrial, commercial, and residential markets. They have 300 vehicles nationally and have 5 vehicles at the Salt Lake City, UT location. The company is responsible for the delivery of electrical parts to various locations and thus, has a significant logistics and transportation function. The company was looking for a solution to improve their delivery process, uncover unknown issues with their fleet, and provide the metrics they needed to monitor costs.
The Challenge
In 2009, Crescent Electric Supply Company, decided to implement a GPS fleet tracking initiative. They were having a hard time trying to quantify and evaluate their fleet and personnel. Their delivery service needed to make significant improvements in both the number of deliveries made and the time it took to complete the deliveries. They also wanted to track total mileage, cost per mile, and cost per ticket. They knew that a GPS tracking solution would improve their delivery process, uncover unknown issues with their fleet, and provide the metrics they needed to monitor costs.
The Solution
Crescent Electric researched several GPS providers, and conducted a 30-day pilot program with GPS Insight and three other vendors. They selected the GPS Insight Fleet Tracking Solution in June of 2009. Within the first month, the company had learned that some routes were taking longer than they should, and that some employees were not making the best decisions on route set-up and delivery. They were able to correct the unnecessary and unauthorized stops that took place during work hours. In one month’s time, Crescent’s Salt Lake City branch saw a mileage reduction of 1,605 miles. The cost per mile ($3.00) multiplied by miles (1,605) saved the branch $4,815. This is a 93% return on investment from reduced mileage alone.
Operational Impact
  • Improved route efficiency and eliminated unnecessary and unauthorized stops.
  • Increased number of transaction tickets per delivery run, avoiding unnecessary trips.
  • Improved customer service by setting up delivery notifications for each of their major customers via GPS Insight.
  • Rectified customer complaints with the assistance of GPS tracking.
  • Better control of costs, increased customer service, and streamlined routes and delivery runs.
Quantitative Benefit
  • Mileage reduction of 1,605 miles in one month.
  • Saved $4,815 in one month from reduced mileage alone.
  • Extended the life of each vehicle by two years.

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