Contrast Security > Case Studies > Creating Marketplace Efficiencies for the Healthcare Industry: A Digital Healthcare Company's Journey to the Cloud

Creating Marketplace Efficiencies for the Healthcare Industry: A Digital Healthcare Company's Journey to the Cloud

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Technology Category
  • Cybersecurity & Privacy - Application Security
  • Cybersecurity & Privacy - Network Security
Applicable Industries
  • Healthcare & Hospitals
  • National Security & Defense
Applicable Functions
  • Product Research & Development
  • Quality Assurance
Use Cases
  • Leasing Finance Automation
  • Tamper Detection
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
About The Customer
The customer is a digital healthcare company based in the United States. The company is in the industry of digital healthcare and medical technology. The company provides a platform for approximately 6 million patients per month to schedule and book doctor appointments. The company initially focused on private healthcare practices and building a technology solution optimized for that specific use case. They experienced early success, building momentum, and critical mass. The company soon realized that there was a significant opportunity to turn its focus and expand to a larger piece of the healthcare system by addressing the changes in healthcare demands.
The Challenge
The digital healthcare company was facing a challenge of business and technology innovation being hampered by traditional legacy security and infrastructure tools. The company required a solution that could quickly and seamlessly accelerate the company’s digital future by migrating securely to a cloud infrastructure. The company was also facing the challenge of solving the healthcare access problem. With approximately 6 million patients visiting the company per month to schedule and book doctor appointments, they needed to adapt, innovate, and modernize the healthcare industry by providing a frictionless healthcare experience for healthcare practitioners and for the 21st century patient. The company initially focused on private healthcare practices and building a technology solution optimized for that specific use case. They experienced early success, building momentum, and critical mass. The company soon realized that there was a significant opportunity to turn its focus and expand to a larger piece of the healthcare system by addressing the changes in healthcare demands.
The Solution
The company decided to migrate its workloads to the cloud and realign its products to the technology advances in the marketplace. They chose to migrate to the cloud via Amazon Web Services (AWS) enabling them to integrate seamlessly with Contrast Security and secure their software applications. The company adopted a “Lift & Shift” migration approach to the AWS cloud. In this approach, existing workloads/applications and data from on-premises deployments were transitioned to the AWS (cloud provider) infrastructure. The company also used Amazon CloudTrail, a service that enables governance and risk auditing to facilitate compliance practices. As a result, the company merits the trust of its patients to manage their care and meet the compliance standard mandates and policies for the healthcare industry (e.g. HIPPA, HITRUST, NIST).
Operational Impact
  • Contrast Security and AWS enabled this digital healthcare company to employ a more layered security posture than they had previously, helping them transition more securely to the cloud. The organization’s synchronous technology has significantly reduced patient wait time to just 24 hours. This has helped redefine them as they expand their footprint. The company was able to reach the highest levels of compliance in healthcare (SOC 2 Type II, HITRUST). The company was also able to reduce the inefficiencies of manual work through automation and drove further innovation enabling the business. By migrating and utilizing Amazon Web Services (AWS), the company was able achieve these goals with flexibility, reliability, security, compliance, and scalability. The AWS offerings have helped the company launch and integrate new applications quickly and effectively, accelerating time-to-market and providing a key competitive advantage.
Quantitative Benefit
  • Greater flexibility and operational efficiencies
  • Decreased time and cost maintaining the infrastructure
  • Reduced the inefficiencies and limitation of static and dynamic tools through automation

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